Transportation DOT Hours of Service Compliance Coordinator Position Available In Duval, Florida
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Job Description
Transportation DOT Hours of Service Compliance Coordinator
Req #3012
Landstar Transportation Logistics, Jacksonville, Florida, United States of America Job Description
Posted Tuesday, June 17, 2025 at 11:00 PM | Expires Monday, June 23, 2025 at 10:59 PM
What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Location:
Onsite Schedule:
Monday-Friday 9am-6pm
Salary:
$17.72 – $22.15 per hour based on experience
What work will you perform?
In this role, you will be responsible for ensuring Landstar Owner Operators (Business Capacity Owners/BCO’s) are compliant with hours-of-service regulations through audits, driver training, and education. Your primary focus in this position is achieving full adherence to state and federal regulations as well as Landstar policies.
Essential Responsibilities:
Handle inbound and outbound calls, and provide quality customer service
Perform Random DOT Drug and Alcohol notifications
Educate and train internal and external customers on Hours-of-Service compliance
Troubleshoot and assist with equipment malfunctions
Perform audits and verify violations found
Administer corrective action process up to and including cancellation of operator’s lease
Analyze spreadsheets and other reports to ensure compliance
Required Minimum Experience and Education:
High School Diploma or equivalent.
1 year of administrative customer support experience
Preferred Experience and Education:
6 months’ call center experience, transportation experience, or combination of both
Knowledge, Skills, and Abilities:
Customer service experience
Excellent phone etiquette; ability to remain objective in escalated situations, maintaining composure and professionalism
Strong communication skills in all modes
Ability to effectively counsel and educate; training and leadership
Strong organizational and multitasking skills
Ability to analyze and interpret data
Ability to follow oral and written instructions
