Specialist, Logistics – 362796-en_US Position Available In DeKalb, Georgia

Accelerate your career at RXO.RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, were revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As the Specialist, Logistics, you will be responsible for monitoring drivers delivery activity, scheduling, delivery and routing issues with external customers and contracted drivers. Position involves heavy phone contact between external customers and contracted drivers. In addition, the position is responsible for billing and data entry tasks. As a part of the RXO team, youll have a starring role in helping us continue to provide daily freight solutions for our global customers.

What your day-to-day will look like:

Maintain phone communication between external customers and contracted drivers/couriersAssist contracted drivers with delivery issuesResolve any customer issues, complaints and answer questionsMonitoring progress of delivery routesCustomer billing and data entry tasksAssign drivers/couriers delivery routesOversee all unloading processes of returning routes at days endAdditional duties as requestedWhat youll need to excel:

At a minimum, youll need:1 year of experience in a customer service role resolving issues and responding to customer requestsItd be great if you also have:

High school diploma or equivalentExperience in a call center environmentStrong customer service skills and the ability to satisfactorily resolve issuesSolid ability to multitask with exceptional organizational skillsAbility to thrive under pressure while delivering solutions that exceed customer expectationsThis job requires the ability to:

Able to lift up to 25 poundsIn this role, youll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. Were a company where you can continually advance your career, no matter your background – the opportunities are endless and yours for the taking. If youre driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive BenefitsCompetitive payHealth, dental and vision insurance401(k) with company matchLife insurance, disabilityEmployee Assistance Program (EAP)Paid time offTuition reimbursement programOur CultureWe do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next StepReady to join our team? Wed love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO’s candidate privacy statement here and RXO’s Privacy Notice to California Job Applicants here .Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities