ELD Support Specialist I Position Available In Henry, Georgia
Tallo's Job Summary: The ELD Support Specialist I at Bennett Family of Companies in McDonough, GA will provide support for drivers and terminal personnel with Electronic Logging Devices (ELDs) and Dash Cams. Responsibilities include monitoring device connectivity, maintaining profiles, and assisting the ELD Support Specialist II. Prior tech support experience preferred. Excellent communication and multitasking skills required. EEO/Vets/Women/Minorities/Disabled.
Job Description
ELD Support Specialist
I 3.6 3.6
out of 5 stars 1001 Industrial Parkway, McDonough, GA 30253
Position Summary:
Individual will render support to all drivers and terminal personnel regarding issues with Electronic Logging Devices (ELDs) and Dash Cams issued to the drivers of the Bennett Family of Companies. Responsible for monitoring the connection and functionality of all ELDs and Dash Cameras currently deployed in vehicles contracted to any one of the Bennett Family of Companies. Responsible for all equipment manufacturer returns. Maintenance of all driver and vehicle profiles within the KeepTruckin and Samsara web portals. Support of the ELD Support Specialist II as needed.
Duties:
Objectives1: Driver and terminal facing ELD and Dash Camera support. Objectives2: Daily monitoring of all ELD equipment for connectivity and functionality. Objectives3: Daily monitoring of all Dash Cameras for connectivity and functionality. Objectives4: Maintenance of driver and vehicle profiles. Objectives5: KeepTruckin Group Maintenance Objectives6: Manufacturer returns for all defective equipment. Objectives7: Support of the ELD Support Specialist II as needed. Objectives8: Any other tasks assigned by the Hours-of-Service Compliance Manager. Prior Tech Support desired. Must possess excellent communication skills. Must be able to multi-task. www.bennettig.com EEO/Vets/Women/Minorities/Disabled
