Logistics Specialist Position Available In Caddo, Louisiana
Tallo's Job Summary: The Logistics Specialist position at AFS Logistics in Shreveport, LA or Atlanta involves maintaining customer relationships, managing billing, and coordinating daily tasks. Essential functions include resolving billing issues, establishing strong client relationships, and analyzing shipment data for cost efficiency. Candidates must have strong computer skills, customer service experience, and a high school diploma or GED, with a bachelor's degree preferred.
Job Description
Logistics Specialist AFS Logistics – 3.0
Shreveport, LA Job Details Full-time Estimated:
$36.8K – $42.8K a year 8 hours ago Qualifications Microsoft Excel Microsoft Outlook Management EDI Customer service Writing skills Mid-level Microsoft Office High school diploma or GED Bachelor’s degree Computer skills 1 year Full Job Description This position can be domiciled in either the Shreveport or Atlanta office.
Purpose/Job Function:
The Logistics Specialist is responsible for building and maintaining customer relationships and coordinating day-to-day tasks to meet client expectations. They effectively provide support for billing, account set up and other operational tasks.
Essential Functions:
Communicate with client, carrier and internal teams to manage and resolve billing and/or rate issues Manage aspects of account setup including generating web users, EDI, BOL and carrier account numbers Establish strong relationships with clients, carriers and internal team members Responsible for daily execution of transportation needs, including tracking and scheduling shipments, communicating status updates with internal team and clients Identify opportunities and offer recommendations to implement solutions and improve cost efficiency by analyzing client’s shipment data Manage and resolve daily carrier service issues, failures and delays Perform critical customer service functions, which include daily interface with assigned clients, order building, expediting, load tendering to LTL and TL incumbent carriers and event exception management
Qualification/Requirements:
Strong computer skills with working knowledge of
MS Office Software:
Outlook, Word, and Excel Ability to effectively communicate verbally and in writing using professional etiquette Must have strong organizational and “follow-up” skills Demonstrated ability to work as a team Ability to provide sound problem solving Ability to pay excellent attention to detail Ability to work independently and with minimal guidance Experience analyzing and interpreting written material and quantitative data to draw conclusions and make recommendations based on that data
Education/Experience:
High School Diploma or GED required Bachelor’s Degree preferred Minimum of two years’ experience in transportation industry Minimum of one years’ experience in a customer service or related environment #IND
