Internal Operations Support Position Available In Alamance, North Carolina

Internal Operations Support Piedmont Metals of Burlington Inc – 3.0 Burlington, NC Job Details Full-time $45,000 – $48,000 a year 1 day ago Benefits Health insurance 401(k) 401(k) matching Qualifications Microsoft Excel Customer service ERP systems Mid-level Blueprint reading Pivot tables Manufacturing SAP ERP Communication skills Time management Full Job Description Company Overview At Piedmont Metals of Burlington , we’re a fast-growing and forward-thinking metal fabrication company serving a diverse range of customers. We’re looking for a reliable, organized, and results-driven professional to join our team as an Internal Operations Support —a key role that connects sales, production, purchasing, and customer communication. Position Summary This role is ideal for someone who thrives in a fast-paced manufacturing environment and enjoys coordinating internal operations, handling customer needs, and supporting both production and sales. You will work closely with internal teams to ensure accurate order processing, inventory tracking, and timely project completion. Key Responsibilities Order & Process Coordination Accurately enter and manage internal customers orders with minimal supervision Coordinate purchasing, invoicing, and materials management for internal jobs Track customer-specific inventory and ensure accurate allocations Monitor workflow and timelines to meet delivery and production goals Internal Team Support Collaborate with operations, production, and purchasing to ensure smooth order flow Read and interpret blueprints or drawings to verify job specifications Provide timely updates on project status and assist in issue resolution Customer Service & Communication Handle inbound customer inquiries and proactively follow up on open orders Meet with clients occasionally to better understand needs Maintain accurate records and protect sensitive customer and company information Reporting & Administration Prepare weekly updates and internal reports for leadership Support administrative tasks related to operations, scheduling, and reporting Preferred Qualifications 2+ years in operations, customer service, or inside sales within manufacturing, steel, or construction Ability to read blueprints/drawings Experience with ERP systems (SAP, Epicor, etc.) Strong Excel skills (pivot tables, formulas, data tracking) Excellent organization and time management Detail-oriented and proactive with problem-solving Strong verbal and written communication skills Why Join Piedmont Metals? Join a collaborative, high-growth team where your voice matters Play a critical role in helping us deliver quality and service to our clients Enjoy long-term career potential and opportunities to grow Apply today to be part of a company that values reliability, accountability, and teamwork.

Job Type:

Full-time Pay:

$45,000.00 – $48,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance

Schedule:

8 hour shift Day shift Ability to

Commute:

Burlington, NC 27216 (Required)

Work Location:

In person