Logistics Coordinator Position Available In New Hanover, North Carolina
Tallo's Job Summary: As a Logistics Coordinator at Summit Logistics Group in Wilmington, NC, you will manage dispatch operations, monitor shipments, and communicate with drivers and carriers to ensure on-time delivery. This full-time position requires night, weekend, and holiday availability, with benefits including 401(k) matching, health insurance, and paid time off. Qualifications include 1-3 years of logistics experience and proficiency in TMS platforms and Microsoft Office.
Job Description
Logistics Coordinator
SUMMIT LOGISTICS GROUP
Wilmington, NC 28403 Position Overview As a Logistics Coordinator , you will play a key role in ensuring freight moves on time, efficiently, and within customer expectations. You will monitor shipments, communicate with drivers and carriers, and resolve any issues that arise — especially during critical off-hours. This role requires night, weekend, and holiday availability to support our customers and carrier partners. Key Responsibilities Manage dispatch operations during assigned shifts, including nights and weekends. Monitor active loads to ensure on-time pickup, transit, and delivery. Communicate effectively with drivers, carriers, and customers to manage real-time shipment updates. Address and resolve service disruptions (breakdowns, delays, reroutes, etc.) quickly and professionally. Update internal systems (TMS) accurately with load status, notes, and critical information. Ensure customers are informed of any exceptions or shipment status changes. Coordinate recovery plans in case of late pickups/deliveries. Collaborate closely with internal operations, customer service, and account teams. Maintain clear, professional communication even under pressure. Adhere to all company processes and safety guidelines. Qualifications 1-3 years of experience in logistics, trucking, freight brokerage, or dispatch operations preferred. Strong understanding of truckload (TL), less-than-truckload (LTL), and carrier networks is a plus. Ability to work flexible schedules including nights, weekends, and holidays. Excellent communication, problem-solving, and critical-thinking skills. Highly organized and able to manage multiple priorities in a fast-paced environment.
Technologically proficient:
TMS platforms, Microsoft Office (Excel, Outlook), GPS tracking systems. High sense of urgency and accountability.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Schedule:
Monday to Friday On call Overnight shift Weekends as needed Ability to
Commute:
Wilmington, NC 28403 (Required) Ability to
Relocate:
Wilmington, NC 28403: Relocate before starting work (Required)
Work Location:
In person
