Transition Assistance Program (TAP) Data Entry Clerk Position Available In Wayne, North Carolina

Transition Assistance Program (TAP) Data Entry Clerk Metro Professional Services 1410 Langley Avenue, Goldsboro, NC 27534

Job Overview:

A full-time administrative personnel to perform data entry, administrative functions, and other duties related to the congressionally mandated Transition Assistance Program (TAP). This is a contract we’re currently in the process of bidding. We’ve managed very similar contracts at various Air Force bases throughout the country

Duties:

• Ability to communicate effectively orally and in writing to provide factual and procedural information clearly; Attend meetings and conferences as assigned and follow-up/consult with staff as required.
• Conduct research and collect data and information concerning processes, administrative programs or procedures from various sources, such as database systems, manuals, policies, procedures, and other means to prepare reports and papers and respond to inquiries.
• Retrieve reports, numerical data, status reports to analyze problems, identify significant factors, gather pertinent data, and propose solutions.
• Document customer and programmatic information in the Air Force Family Integrated Reporting and Statistical Tracing system, DoDTAP, and TAPEvents.org. Appropriately document summaries of interactions with clients and community partners.
• Skill in applying basic principles, concepts, and practices of the occupation to perform administrative tasks in support of a Congressionally mandated Transition Assistance Program (TAP).
• Act as a point of contact for assigned program to provide information to service members, installation leadership, and community partners. Prepares responses to technical and non-technical requests for information to members’ and installation leadership. Maintain professional partnerships with installation and community agencies.
• Answer phone, email, and in-person inquiries regarding members’ progress and remaining requirements in accordance with laws, regulations, guidelines, and policy.

Experience:

• 48 college accredited semester hours, or a combination of education and direct work experience.
• One year experience of related experience in a data entry environment
• Have at least one-year experience in clerical or data entry, obtained in an office setting.
• Knowledge of Microsoft Office, Access and Excel programs
• Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports
• Knowledge of format, rules, procedures, and operations applicable to clerical assignments to prepare/review routine correspondence/reports, screen telephone calls and visitors, maintain files/records, review and process mail, and perform clerical procedures to arrange a variety of material from different sources and other administrative work of organization
• Ability to locate, assemble, and compose information for routine reports, inquiries, and nontechnical correspondence
• Ability to communicate effectively, both orally and in writing, using tact and courtesy

Benefits:

• Competitive pay
• Comprehensive benefits package available If you have military experience and familiar with TAPs and have a passion to assist military members, then we invite you to apply to be part of our dynamic team at MetroProfessional Services.

Job Type:

Full-time Pay:

$36,920.00

• $47,070.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person