CUSTOMER/LOGISTICS COORDINATOR Position Available In Rockingham, New Hampshire

CUSTOMER/LOGISTICS COORDINATOR

JOB SUMMARY We are seeking a detail-oriented Customer Service/Logistics Coordinator to join our clients team. The ideal candidate will serve as the vital link between our customers, sales team, and shipping operations, ensuring smooth coordination of orders from placement to delivery. This role requires excellent communication skills, problem-solving abilities, and a talent for multitasking in a fast-paced environment. Key Responsibilities Serve as the primary point of contact for customer inquiries regarding orders, shipping, and delivery
Process customer orders accurately and efficiently through our order management system
Coordinate with warehouse staff to ensure timely picking, packing, and shipping of products
Track shipments and proactively communicate delivery information to customers
Resolve shipping discrepancies, delays, and other logistical issues as they arise
Maintain accurate inventory records and alert management of potential stockouts
Collaborate with sales team to address customer-specific shipping requirements
Generate shipping documentation including invoices, packing slips, and customs forms
Identify opportunities to improve efficiency and reduce costs in the logistics process
Assist with monthly reporting on shipping metrics and customer service performance Qualifications 2+ years of experience in customer service, logistics, or related field
Proficient in Microsoft Office suite and order management/inventory systems
Strong verbal and written communication skills
Excellent organizational abilities with attention to detail
Problem-solving mindset with the ability to make decisions independently
Experience with shipping carriers (FedEx, UPS, USPS) preferred
Knowledge of domestic and international shipping regulations a plus
Ability to work in a fast-paced environment and prioritize effectively
High school diploma required; Associate’s degree in business or related field preferred This is a temp to perm positions If interested please send a Word version of your resume to Jeannie at Jhalsey@naglergroup.com TNG123
#LI-JH1 Customer/Logistics Coordinator
Windham, New Hampshire, 03087
Contract to Perm
24/hour