Vendor Manager AO7157763 Position Available In Bergen, New Jersey
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Job Description
Vendor Manager
AO7157763 4.2 4.2
out of 5 stars 700 Sylvan Avenue, Englewood Cliffs, NJ 07632 Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Vendor Manager
AO7157763 700
Sylvan Ave Englewood Cliffs, NJ, USA-Hybrid 4-1 / 9 am to 6 pm
ET Top Skills:
Vendor Management, Expertise on Power Point & Excel, Strategic and Analytic Thinking We are seeking an experienced Vendor Manager with sharp analytical and stakeholder management skills to oversee and optimize our B2B Field Service network of third-party service providers and suppliers. This role reports to the Director of B2B Field Service Operation. Our service providers play a key role across the end-to-end customer journey, including contact center operations, technical support, logistics coordination, in home repairs, product exchanges/installations, and depot repair. This role is pivotal in ensuring service excellence, compliance, and operational efficiency across our vendor ecosystem. Role & Responsibilities Establish and maintain strong relationships with key vendors and stakeholders. Develop, implement and maintain vendor management policies and procedures to optimize vendor performance and ensure compliance with company standards. Ensure that the standard procedures are followed and that vendors meet or exceed their contractual obligations. Monitor and coordinate vendor performance reviews, audits, and assessments to ensure KPIS (key performance indicators) are maintained. Analyze vendor performance data to identify trends, cost-saving opportunities, and areas for improvement. Monitor and support the vendor selection process, including the development of RFPs (request for proposals), bid evaluation, and contract negotiation. Address and resolve any vendor-related issues or disputes in a timely and effective manner. Skills & Qualifications Bachelor’s Degree with 6+ years of directly related experience is required. Vendor management, procurement, or supply chain operations. Professional certifications in Supply Chain Management or Six Sigma are a plus. Master’s degree preferred. Experienced in contract negotiation, outsourcing strategies and vendor performance management. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent written and verbal communication skills with the ability to convey information clearly and professionally. Demonstrated ability to build effective relationships, influence stakeholder, and collaborate internally and externally and across all organizational levels. Ability to work independently and manage multiple projects simultaneously. Highly detail-oriented with strong organizational and time management skills. Proficient in Microsoft Office Suite (Excel, Power Point) and experienced with vendor management software and ERP systems (e.g., SAP).