Vendor Management Manager Position Available In Erie, New York

Location:

Hybrid (Tues + day of choice in-office) at

Amherst Center or Bridgeport Center Schedule:

Monday-Friday 8AM-5PM (flexible) — •Experience managing vendor relationships for a call center strongly preferred

Overview:

Manages and participates in the completion of vendor risk assessments and due diligence and ongoing monitoring requirements are fulfilled for an assigned area of the Bank, including the completion of onsite reviews to ensure physical security complies with Bank standards.

Primary Responsibilities:

Manage and participate in the onboarding, monitoring and termination of vendor relationships for an assigned area of the Bank. Ensure assigned staff identifies, monitors, escalates and remediates areas of vendor non-compliance or inaccuracy, along with proper documentation and communication of these findings with the business, senior management and impacted vendors. Manage and participate in the conduct of onsite reviews of vendors to review physical security of vendor relationships and the mitigation of any risk associated with the product or service offered. Manage the completion of third-party call monitoring to ensure adherence to rules and regulations governing vendor categories and the communication of results to business partners and vendors. Advise business unit partners on vendor management requirements and communicate potential risks identified while managing vendors. Manage and participate in the recommending of modifications to the Vendor Management Program based on industry and regulatory expectations. Manage the development and maintenance of procedures and supporting documentation to provide a reference source for ensuring consistency of departmental activities. Work with senior business and/or support function management to support vendor risk activities within an assigned area of the Bank. Remain current with vendor management regulatory requirements and changes as well as industry best practices that would potentially influence the Bank’s vendor management program. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Scope of Responsibilities:

Vendor management is rapidly growing in importance as the Bank continues to outsource products and services. This position manages and participates in partnering with business line management to ensure vendor service risk assessments are completed, and that due diligence and ongoing monitoring requirements are fulfilled. In addition, this position manages and participates in on-site audits to ensure the Company’s standards are being upheld.

Supervisory/Managerial Responsibilities:

Education and Experience Required:

Associate’s degree plus a minimum of 7 years’ work experience, or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 7 years’ work experience Minimum of 2 years’ work leadership and/or supervisory experience Excellent written and verbal communication skills Proficiency with personal computers as well as pertinent spreadsheet and word processing software Attention to detail Proven leadership and/or managerial skills Availability and ability to travel to different vendor locations to complete onsite reviews

Education and Experience Preferred:

Bachelor’s Degree Experience in vendor management, banking, risk management or related field Ability to maintain solid working relationships with internal and external business partners

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 – $141,840.07 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Williamsville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.