SCM Systems Support Specialist Position Available In Allegheny, Pennsylvania

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better. Why Join UPMC? We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:

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• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at

UPMC UPMC

is looking for a full-time SCM Systems Support Specialist. This position works Monday-Friday 7:30a-4:00p. A hybrid work schedule is available following the training period.

• Purpose:

• Support complex supply chain and enterprise initiatives/projects using PeopleSoft Enterprise Resource Planning (ERP) Application with a focus on Supply Chain modules such as Order Management, Purchasing, Inventory and Warehouse Management. Position also assists with maintaining and supporting Finance modules such as General Ledger and Accounts Payable.

• Responsibilities:

• + Participate in the design, build and implementation of business system solutions, utilizing PeopleSoft ERP, to solve complex business requirements.

+ Assist with the development of robust documentation for system processes, gap analysis and risk plans. + Collaborate with technical development teams and coordinate work efforts when addressing new implementations, functionality enhancements, application updates and performance issues. + Act as a liaison between the business and IT communities to help bridge the gap between business problems and technology solutions. + Address and/or triage customer inquiries in a timely manner. + Assist executing routine and low-risk test script scenarios. + Create simple queries for internal customers. + Assist with the setup of master data in PeopleSoft including Addresses, Account Numbers, etc. + Assist with the support of 3rd party technologies including, but not limited to, Robotic Process Automation, inventory management solutions and warehouse technologies etc. + Reconcile system data to ensure a high level of accuracy and quality Provide day-to-day functional support including service requests with 3rd parties. + Troubleshoot issues and propose feasible solutions and follow through to resolution. + Identify, document and/or assist in the execution of the following: Define Current State Processes, Document Business Requirements, Define Future State Solutions, Develop Functional Specifications, Perform System Configuration, Develop and Execute Test Plans and Test Scripts. + Investigate system configuration options to provide functional assistance when developing solutions to meet business requirements; Identify and recommend the use of standard/delivered functionality to meet business needs whenever possible. + Assist with the deployment of innovative solutions for both supply chain applications and business processes. + Participate in system upgrade and implementation activities. + Assure the quality of a completed technical solution is consistent with documented client needs via unit and application testing. + Performs in accordance with system-wide competencies/behaviors. + Performs other duties as assigned. + B.S. degree in Business Administration, Information Science, Supply Chain Management or equivalent, required. + 0-2 years Supply Chain or Finance Systems experience or equivalent; experience with a complex ERP system such as PeopleSoft, Oracle EBS or other major ERP preferred. + Participate in system upgrade, integration, and implementation activities. + Success collaborating and gaining consensus among cross-functional business partners. + Proficient functional knowledge of several Supply Chain Management ERP modules. + Excellent written and verbal communication skills are required. + Ability to problem solve and make decisions to follow issues through resolution. + Ability to work well in a team environment with minimal direct supervision.

• Licensure, Certifications, and Clearances:

• UPMC is an Equal Opportunity Employer/Disability/Veteran

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