Distribution Center Specialist Position Available In Davidson, Tennessee
Tallo's Job Summary: The Distribution Center Specialist role involves managing, prioritizing, and releasing medical and imaging records via mail or courier service. Responsibilities also include handling incoming record requests through various channels and coordinating with courier services and notaries. Strong organizational skills, customer service abilities, and confidentiality are essential. A high school diploma and previous customer service experience are required. This position is located in Nashville, TN.
Job Description
Distribution Center Specialist
Job Category:
Medical Administrative
Requisition Number:
DISTR004860
ing Details
ed: April 21, 2025
Full-Time
On-site
Locations
Showing 1 location
Nashville, TN 37209, USA
Job Details
Description
The Account Services Analyst is primarily responsible for the management, prioritization, and release of medical records and imaging records via mail or courier service. This role is also responsible for managing and distributing incoming record requests received through online submission, email, and fax.
Primary Responsibilities:
Effectively manage all mailouts within MediCopy’s CarePortal to ensure efficient releases of information.
Ensure recipient information is accurate and complete on each mailout to be
Release medical records/imaging/forms in the appropriate medium (paper or electronic) based on MediCopy’s policies/procedures and/or requester’s
Coordinate with courier services to schedule pickup of packages, wehn
Coordinate with notaries for certifications prior to release, when
Manage and distribute incoming records requests received through email/online submission, as well as MediCopy’s main fax li
Provide accurate and timely status updates to requesters inquiring through email or by
Provide assistance to patient/requester walk-ins, and coordinate with Account Managers as needed to handle any necessary STAT requests or
Pull and/or burn imaging records to CD/DVD for release via mail or patient
Monitor office supply inventory, and request additional supplies when
Escalate issues and/or errors found to department leaders as
Skills/Qualifications:
Strong organizational, time management, networking, and excellent verbal and written communication skills
Self-motivation, drive, and initiative
Excellent customer service skills including but not limited to empathy, compassion, promptness, eagerness to expedite and get the job done
An outgoing and confident approach
Confidentiality and discretion is required
Ability to work effectively and professionally with employees at all levels of an organization
The ability to understand and present health information data while remaining HIPAA compliant
The flexibility to adapt to frequent changes in the industry and office
Education and Experience:
High School Diploma or equivalent
Previous experience in customer service and conflict resolution
INDMP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
