Distribution Center Specialist Position Available In Davidson, Tennessee
Tallo's Job Summary: The Distribution Center Specialist in Nashville, TN is responsible for managing and prioritizing medical records and imaging releases via mail or courier service. They handle incoming record requests, coordinate with couriers and notaries, and provide status updates to requesters. Strong organizational and communication skills, customer service experience, and a high school diploma are required for this role.INDMP is hiring for this position.
Job Description
Distribution Center Specialist 4.2 4.2 out of 5 stars Nashville, TN 37209 The Account Services Analyst is primarily responsible for the management, prioritization, and release of medical records and imaging records via mail or courier service. This role is also responsible for managing and distributing incoming record requests received through online submission, email, and fax.
Primary Responsibilities:
Effectively manage all mailouts within MediCopy’s CarePortal to ensure efficient releases of information. Ensure recipient information is accurate and complete on each mailout to be Release medical records/imaging/forms in the appropriate medium (paper or electronic) based on MediCopy’s policies/procedures and/or requester’s Coordinate with courier services to schedule pickup of packages, wehn Coordinate with notaries for certifications prior to release, when Manage and distribute incoming records requests received through email/online submission, as well as MediCopy’s main fax li Provide accurate and timely status updates to requesters inquiring through email or by Provide assistance to patient/requester walk-ins, and coordinate with Account Managers as needed to handle any necessary STAT requests or Pull and/or burn imaging records to CD/DVD for release via mail or patient Monitor office supply inventory, and request additional supplies when Escalate issues and/or errors found to department leaders as
Skills/Qualifications:
Strong organizational, time management, networking, and excellent verbal and written communication skills Self-motivation, drive, and initiative Excellent customer service skills including but not limited to empathy, compassion, promptness, eagerness to expedite and get the job done An outgoing and confident approach Confidentiality and discretion is required Ability to work effectively and professionally with employees at all levels of an organization The ability to understand and present health information data while remaining HIPAA compliant The flexibility to adapt to frequent changes in the industry and office
Education and Experience:
High School Diploma or equivalent Previous experience in customer service and conflict resolution INDMP Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
