Returns Specialist Position Available In Bergen, New Jersey
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Job Description
Returns Specialist 3.0 3.0 out of 5 stars Englewood Cliffs, NJ 07632 Job Summary LX Pantos delivers value added logistics solutions on a global scale with a customized approach to meet the client’s needs and demands. If you are looking for an exciting new career or an opportunity to advance your career within the company, we have a great, challenging, and dynamic work environment for you. We are currently searching for a highly motivated Returns Specialist for our growing team that manages all of LG Electronics return functions.
Responsibilities:
Support department leader on project initiatives to reduce damages on outbound shipments, improve operational efficiencies on returns, manage relationships between LG stakeholders, Carriers, Customers (B2B & B2C), and support day-to-day reverse logistics functions such as load planning, RMA management, and OSD (Overage, Shortage, Damage). Projects include but not limited to : Load Planning & RA Management Daily Creating return load and BOL in TMS Monitoring Pick-ups and Aging RA’s Develop and manage return process for LG Product deliveries Run data analysis and extract insights on outbound damages across LTL, TL, Parcel carriers to support executive level reporting to internal and external stakeholders Sort and clean data to capture return lead time, monthly trends, and extract insights for senior management Manage and own daily audits and data entries of exception notices and prepare reports tracking effectiveness of outbound strategies Join us as we strive for excellence in our operations, ensuring that every order is fulfilled accurately and efficiently!
Requirements:
Bachelor’s Degree or equivalent preferred Strong proficiency in Excel (VLOOKUP, PIVOT TABLE) to clean, sort, and organize large sets of data and run analysis for key insights Detail oriented w/ diligent mindset, efficient, time management Desire to work in a fast-paced and rapidly-evolving environment
Preferred Requirements:
Load planning experience (Shipping or Returns) Knowledge of Transportation Management System Direct experience or knowledge of overage, shortage, and damage processes
Job Type:
Full-time Pay:
$52,000.00 – $80,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Monday to
Friday Work Location:
In person
