Tel Business Operations Analyst Position Available In Orange, Florida

TEL BUSINESS OPERATIONS ANALYST

Job ID:

5345

Area of Talent:

Corporate

Category:

Finance

Location:

Orlando, FL

Date Posted:

05/27/2025

Property:

Metrowest Corporate HGV Office
Day-One Benefits
Our vision
We are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!
The role
The Business Operations Analyst Develops, analyzes, and distributes accurate and timely key management reports for a direct marketing call center.
Key Responsibilities
Develops and analyzes daily, weekly, and monthly reports and ensures that the integrity of the reports is maintained.
Researches and reconciles discrepancies with the data on a daily basis.
Develops and administers timely reporting schedules to support management and the business strategy.
Monitors evolving needs of the business by leveraging opportunities for efficiencies in reporting and analyzing the results.
Documents and critiques system of internal controls.
Reviews and updates monthly forecast.
Analyzes month-end financials.
Reviews key financial data with business leaders on a regular basis and communicates all trends, deviations, and efficiencies.
Prepares budget and forecast reports.
Processes month-end general ledger entries, accruals, and invoices.
Monitors performance and recommends compensation plan adjustments as necessary.
Analyzes sales and marketing programs and assists in identifying performance trends.
Prepares ad hoc analysis and reporting for areas of the business.
Automates and enhances the reporting structure as needed.
Implements and utilizes new reporting systems to provide more accurate and timely tracking methods for reporting data.
Cross train within departmental areas.
Interacts with all departments and management to compile and maintain the integrity of the data.
Performs special projects as assigned by management.
Why do Team Members Like Working for us?
Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).
Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
Job details
Full-time
Hybrid
Key Skills
Ability to effectively communicate.
Proficient in Microsoft Excel, Word, and Powerpoint.
Strong analytical skills is necessary.
Ability to set priorities and handle multiple requests is essential.
Attention to detail and follow up skills necessary to perform job functions successfully.
Experience required BA/BS/bachelor’s degree
0-3 years related experience.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.