Sales Operations Analyst – Sales Compensation Position Available In Cobb, Georgia

NOTE:

This is a hybrid position. Qualified candidates must be able to commute 2 days per week to a Wolters Kluwer US-based office. General The Tax & Accounting (TAA) Sales Compensation team is part of the finance function supporting the sales organization. The Sales Compensation Analyst will play a leading role in the administration, processing, governance and reporting of sales compensation for the TAA NA business.

Duties will include:

leading the annual process to revise and update the Business Unit sales compensation plans, scheduling and running Xactly on a monthly cadence to calculate sales commissions, providing accurate and timely sales compensation reporting to segment sales leadership / sales representatives, providing accurate and timely sales compensation payments to the sales representatives, creating and maintaining quotas for the sales organization, analyzing existing compensation processes / systems to highlight targets for improvement, distribution of performance reports to the sales organizations, managing the adjustment / dispute process and working with the division sales managers and sales representatives on a daily basis to resolve any issues or questions not part of the adjustment / dispute process. They will be expected to make recommendations to improve the alignment of sales compensation plans to desired behaviors, improve efficiencies, enhance the sales representative / sales manager experience and execute on business unit objectives. They will also be required to develop strong relationships across multiple functional areas (Sales, Product Management, Marketing, Technology, HR, & Finance) within the business. Duties & Responsibilities Generate and review monthly compensation reports Calculate commissions for sales reps and sales managers Report commission payouts to payroll monthly & quarterly Review Sales activity and ensure they are captured in commission reports Build & distribute summary reports for the sales leadership team and the finance team Analyze and propose improvements to existing compensation processes to drive efficiency gains Perform analysis and model different commission scenarios Develop and write sales compensation plans for new plan year, new hires and changes Maintain and update the current compensation system as the current plans change Set up user accounts, annual quotas, plan components and other sales compensation related items in Xactly Daily interaction with sales to address questions related to compensation plans, commissions and Xactly Research and resolve all compensation related sales rep and management inquiries / disputes The ability to work cohesively with Sales, Technology, and Finance is necessary Audit and reconcile all sales and compensation data Participate in the development of an analytics framework to objectively assess compensation plan performance and efficacy Technical Understanding the flow of data between interdependent systems, understanding areas where different touch points can impact data affecting compensation and identifying issues that may arise throughout each step of the sales compensation admin process. Partner with the back office team to ensure they understand the impacts of any changes to data flow and / or representation on the sales compensation process Ability to become effective and efficient in performing research and reporting in

Salesforce and SAP Qualifications Education:

BS in Finance, Accounting, Business Administration or equivalent preferred

Required Experience:

Minimum 2+ years of experience in data analysis, financial analysis, sales compensation administration, sales operations, and/or other applicable work experience. Strong analytical, math, and logic skills, related to interpreting and manipulating data sets Must have outstanding knowledge of MS Office applications, particularly Excel. Strong customer service skills, ability to handle disputes with empathy and patience Preferred Experience SQL coding experience Sales Performance Management (SPM) system experience (preferably Xactly) Sales compensation experience Experience with data visualization tools (PowerBI, Tableau, etc)

Other Knowledge, Skills, Abilities or Certifications:

Preferred experience in B2B SaaS organization with excellent analytical skills, strong attention to detail and ability to multitask. Having a curious nature, a love of building and improving systems and processes, problem solving and working with data are key. Strong written and verbal communications skills. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range

CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA

: $76,350 – $105,700

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for

Employee Wellbeing:

Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You’ll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.