Senior Governance & Control Analyst – Home Lending Operations Fulfillment Position Available In Androscoggin, Maine

Senior Governance & Control Analyst

• Home Lending Operations Fulfillment at TD Bank in

Lewiston, Maine, United States Job Description Work Location:

Lewiston, Maine, United States of America Hours:

40

Pay Details:

$68,640

• $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Governance & Control Job Description:

The Senior Governance & Control Analyst will Specialize in Issue Management/Exam Oversight

• Expectations include review of Exam requests for clarity and understanding, proactively gather information, basic knowledge of business line contacts for engagement, and dissemination & monitoring for documents requested.

Oversight includes maintenance of documents on shared drive and regular updates to exam tracking method for status, daily follow-up of unactioned requests to ensure deadlines are met, engagement with 1A partners for support and/or extensions, and review of documentation to ensure it meets standard and receives all required approvals. Issue Management expectations is to provide specialized business governance and control guidance and support for a business or functional area and implement policies / processes and/or initiatives to meet business governance and control objectives. May provide complex reporting, analysis, testing and assessments at the functional or enterprise level and is generally a lead or SME for a given area / function.

Depth & Scope:

+ SME level professional role requiring in-depth business knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas + Integrates the broader organizational context into advice and solutions within own area + Understands a certain aspect of the industry, competition and the factors that differentiate the organization + Applies best practices to implement process, product or service improvements + Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs + Contributes to setting standards within area of expertise + Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders + Uses advanced methods to contribute to new solutions and recommend standards against which others will operate + Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels + Works independently as a SME or lead and guides others within area of expertise

Education & Experience:

+ Undergraduate degree preferred + Broad and deep knowledge of business and risk and control environment + 5+ years of relevant experience + Proficient knowledge of governance, risk and control procedures, strategies & tactics + Proficient Knowledge of current and emerging trends + Skill in mentoring/ coaching others + Skill in using analytical software tools, data analysis methods and reporting techniques + Skill in using computer applications including MS Office + Ability to communicate effectively in both oral and written form + Ability to work collaboratively and build relationships + Ability to work successfully as a member of a team and independently + Ability to exercise sound judgment in making decisions + Ability to analyze, research, organize and prioritize work while meeting multiple deadlines + Ability to process and handle confidential information with discretion

Preferred Qualifications:

+ Home Lending Fulfillment Home Equity / Mortgage Experience + Experience with Encompass + Risk and Controls knowledge + High level of organizational skills, professional communication, and ability to lead calls and take meeting minutes.

Customer Accountabilities:

+ Provides specialized business governance and control related advice/support to management/leadership and respective teams for area(s) of specialization + Leads on the implementation of governance and control initiatives in support of the overall business/function strategy + Manages a set of business governance and control work activities requiring coordination across multiple areas + Reviews processes and controls and connects the dots across issues and control deficiencies in order to increase standardization of solutions, processes and controls + Supports/manages the integrated implementation of policies/processes/procedures/changes across multiple functional areas + Provides subject matter expertise to projects/initiatives, and participates in identifying, designing and testing solutions and supporting implementation activities

Shareholder Accountabilities:

+ Ensures programs/policies/practices are well-managed, meet business needs/priorities, and comply with internal/external requirements + Exercises discretion in managing communication/correspondence, information and all matters of confidentiality + Conducts research projects; supports the development/delivery of materials and presentations to management or broader audience + Adheres to enterprise frameworks or methodologies that relate to activities for own business area + May lead work streams by acting as a project lead/SME for medium-scale projects/initiatives in accordance with project management methodologies + Protects the interests of the organization

• identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite + Is knowledgeable of and complies with

Bank Code of Conduct Employee/Team Accountabilities:

+ Participates as a member of the team, supports a positive work environment and ensures timely communication + Supports team by regularly enhancing knowledge/expertise in own area and participates in knowledge transfer + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Keeps others informed about the status/progress of projects + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Contributes to a fair, positive and equitable environment + Acts as a brand ambassador for your business area/function and the Bank #

LI-AMCBOther Physical Requirements:

Never:

0%;

Occasional:

1-33%;

Frequent:

34-66%;

Continuous:

67-100% + Domestic Travel

• Occasional + International Travel
• Never + Performing sedentary work
• Continuous + Performing multiple tasks
• Continuous + Operating standard office equipment
• Continuous + Responding quickly to sounds
• Occasional + Sitting
• Continuous + Standing
• Occasional + Walking
• Occasional + Moving safely in confined spaces
• Occasional + Lifting/Carrying (under 25 lbs.)
• Occasional + Lifting/Carrying (over 25 lbs.)
• Never + Squatting
• Occasional + Bending
• Occasional + Kneeling
• Never + Crawling
• Never + Climbing
• Never + Reaching overhead
• Never + Reaching forward
• Occasional + Pushing
• Never + Pulling
• Never + Twisting
• Never + Concentrating for long periods of time
• Continuous + Applying common sense to deal with problems involving standardized situations
• Contin