Mortgage Support Analyst 1 Position Available In Cumberland, Maine

Mortgage Support Analyst 1 at U.S. Bank in Portland, Maine, United States Job Description At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Responsible for performing the activities required to provide support to Mortgage personnel for operational issues and inquiries. Analyzes, develops, recommends, and communicates policies and procedures affecting the Mortgage business line. Interfaces with other internal departments and vendors to help ensure operational soundness and system compatibility. Provides overall problem resolution for operational and system issues. Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically two or more years of mortgage or related experience Preferred Skills/Experience
• Basic knowledge of Bank’s operational policies, procedures, products, and services
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Proven customer service/relations skills
• Effective interpersonal, verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.

usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks d