Process Improvement Lead Position Available In Kennebec, Maine

Process Improvement Lead at Humana in Augusta, Maine, United States Job Description Become a part of our caring community and help us put health first The Process Improvement Lead provides analysis of current medical management programs/initiatives to proactively identify and manage business process improvement opportunities. Lead and participate in efforts to design innovative and strategic business processes to create a sustainable competitive advantage and deliver administrative efficiencies. Develops and maintains positive relationships working closely with HGB directors, managers, SME’s and other key partners. Communicates in a clear, timely, accurate and meaningful manner. The Process Improvement Lead will provide project and program coordination to guide the implementation of new processes and process modifications; assist with change management and minimize disruption and maximize impact. The consultant understands requirements in the broadest context of business problems and opportunities and recommends solutions to enable innovative delivery of HGB’s value proposition.

Key Accountabilities :

25% Proactively identifies improvement opportunities based on industry and competitive trends along with analysis of current processes and barriers. 25% Leads the design of innovative business processes and create sustainable competitive advantage and administrative efficiencies. 25% Provides analysis to major projects and improvement efforts. Develops and manages project plans for medical management projects. Assures process documentation meets current and future requirements and supports the successful implementation of business innovation. 15% Partners with leadership and other team members to create quality and value based offerings for our government customers. 10% Guides project and program implementation efforts and manages change to assure expected results are achieved. Use your skills to make an impact Required Qualifications + Bachelor’s degree in business, healthcare administration, information systems or related field + 3 plus years of data analysis experience (Ideally with healthcare/insurance data) + 3 or more years of technical experience in software/application testing (Ideally creating templates) + Project management and/or product management experience with a large-scale organization + Broad understanding of information systems and interactions with business operations + Ability to apply knowledge of new technology and business management concepts