Senior Sales Operations Analyst Position Available In Mecklenburg, North Carolina

Senior Sales Operations Analyst
Charlotte, NC, United States and 2 more (Hybrid)

JOB DESCRIPTION

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sales Operations Analyst to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, and technology enablement. As part of the Revenue Operations team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.

JOB DUTIES

Collaborate with sales, marketing, finance, and operations teams to enhance sales effectiveness through improved tools, analytics, and insights.
Prepare, analyze, and interpret operational and financial results, utilizing internal and external data sources with an emphasis on impactful, actionable conclusions. Identify reporting issues, gaps in processes, and work cross-functionally across the organization to drive timely resolution, analyze sales and margin performance
Improve selling results and overall efficiency within sales organization through behavioral change
Own and manage sales data and reporting infrastructure (e.g., dashboards, KPIs, pipeline analysis, win/loss analysis).
Provide performance insights and business intelligence to support strategic decisions across customer segments, sales channels, and product categories.
Assist in forecasting, territory planning/optimization, and target setting, aligning with go-to-market strategies and business objectives.
Lead continuous improvement initiatives for CRM systems, reporting tools, and sales processes.
Conduct root cause analyses and recommendations to drive revenue growth and improve sales productivity.
Support onboarding and ongoing enablement of the sales team through training on processes, tools, and performance metrics.

YOU MUST HAVE

5+ years of experience in Sales Operations, Business Analytics, or a similar role supporting commercial teams.
Strong analytical and quantitative skills; ability to turn data into actionable insights.
Proficiency with Excel and data visualization tools (e.g., Power BI, Tableau).
Excellent communication and interpersonal skills; proven ability to collaborate across departments.

WE VALUE

Experience with CRM platforms, especially Salesforce.
Working knowledge of SQL or other data query languages.
Familiarity with B2B distribution, technology, or electronics industries.
Experience supporting a geographically dispersed sales team.

WHAT’S IN IT FOR YOU

Hybrid position – 3 days in the office and 2 days remote
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation Day 1
12 paid holidays each year
401K plan with up to 7% company match
Four weeks parental leave without using vacation time
Employee discounts on company products and other retail/service providers
Opportunity to progress within a global business
Product and leadership mentoring to ensure you are set up for success

Tools & Tech Stack:

We work with a modern stack including:
Salesforce for CRM
Power BI and Tableau for analytics and reporting
PowerBI, SQL and Snowflake for data analysis
Additional tools: Excel, Smartsheet, Microsoft
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ABOUT US
Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the “EEO is the Law” poster, “EEO is the Law” Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

JOB INFO

Job Identification
16004
Job Category
Sales Support
Posting Date
04/29/2025, 09:24 AM
Degree Level
No Formal Education
Job Schedule
Full time