Hospitality Operations Manager Position Available In Jefferson, Alabama

Hospitality Operations Manager Mason Homes

• 4.0 Birmingham, AL Job Details Full-time $22
• $26 an hour 1 day ago Qualifications Social media management experience (Less than 1 year) Social media management experience (3-5 years) Hospitality Largest hospitality operations budget managed ($500K
• 1M) Google Docs Social media management Largest hospitality team managed (1-5 team members) Slack Experience in a business operations role (1-2 years) Experience in a business operations role (6-10 years) Managing hospitality teams Mid-level Manager Largest hospitality operations budget managed (More than $1M) Largest hospitality operations budget managed ($100K
• 500K) Experience in a business operations role (11-15 years) Experience in a business operations role (3-5 years) Quality control Largest hospitality team managed (6-10 team members) Front desk Largest hospitality team managed (11-30 team members) Practicing in a business operations role Managing hospitality operations budgets Social media management experience (1-2 years) Editing Hotel experience Hospitality management

Full Job Description Job Opening:

Hospitality Operations Manager Location:

Birmingham, AL (Hybrid Preferred)

Compensation:

$22

• 26/hour (approximately $46,000
• 54,000/year) to start, with growth potential and optional bonus/profit share Apply to: About the Role Do you have a strong background in hotel operations, property management, or hospitality leadership?

We’re hiring an Operations Lead to take the reins behind the scenes and help drive growth and performance in a real estate business with 47+ short-term rental units. If you have experience as a night auditor, housekeeping lead, or in hotel management—this role might be perfect for you. We’re looking for someone who is organized, proactive, resourceful, and hungry to grow. This isn’t just an admin role. It’s a chance to be a core team member and own operations across short-term rentals, vendor coordination, project management, and even social media. What You’ll Own STR Property Oversight — Handle the daily flow of short-term rental operations, including quality control, turnover support, maintenance coordination, and ensuring guest readiness Vendor & Cleaner Coordination — Oversee cleaner schedules, task completion, supply levels, and feedback loops Problem Solving & Execution — Jump in on issues, create solutions, and make sure the ball never drops on mission-critical tasks Communication Management — Manage communication flow between VAs, guests, cleaning team, and owner Project & Task Management — Lead and track tasks across ongoing initiatives like unit setup, quality control rollouts, and seasonal readiness Marketing & Brand Support — Capture photos/videos, assist with content creation/editing using tools like CapCut, and post to social accounts Founder Support — Assist the CEO with calendar, travel, speaking logistics, content days, and high-impact tasks Training & Development Support — Help build out internal documentation, basic SOPs, and course content for future digital training products Ideal Background Experience in hospitality or hotel operations (front desk, night auditor, head of housekeeping) Strong problem-solving and coordination skills Familiar with short-term rentals or property management (bonus) Comfortable with scheduling, tools like Google Calendar, and communication platforms (Slack, email, etc.) Resourceful, process-driven, and proactive Comfortable learning new tools like CapCut, Google Docs, and AirTable What Success Looks Like in This Role Turnover operations are smooth, on-time, and consistent with brand standards Guest issues are resolved fast and with a white-glove touch Cleaners and vendors stay on task and aligned with unit readiness Projects are completed without follow-up Social content is captured, posted, and helping the brand grow The CEO can trust you to handle the day-to-day so they can focus on growth You’re a Fit If You… Are obsessed with details, follow-through, and structure Naturally take initiative and pride in your work Communicate clearly and check in before things go wrong Are tech-comfortable (Google Drive, Slack, ClickUp, Hostaway, CapCut, etc.) Have ambition to grow into a bigger role as the company scales Can balance hospitality, logistics, content, and communication with confidence How to Apply Send an email to with the subject line:”APPLY

• Ops & Executive Assistant
• [Your Full Name]”(

Example:

APPLY

• Ops & Executive Assistant
• Jordan Taylor)Include the following: A short video (2-4 minutes) answering
• Who are you and what’s your background
• Tell us about a system or process you’ve helped improve or build
• Why does this role excite you and how does it fit into your future goals
• (Optional) What tools do you use to stay organized and get things done?

Your resume (PDF preferred) Mention where you saw this job posting (Facebook, LinkedIn, referral, etc.) Upload your video to Google Drive, Loom, Dropbox, or YouTube (unlisted) and include the link in the email.

Job Type:

Full-time Pay:

$22.00

• $26.

00 per hour Expected hours: 40 per week

Schedule:

Monday to Friday Weekends as needed

Work Location:

Hybrid remote in Birmingham, AL 35233