IT Director of Operations Position Available In Monroe, Alabama

Job Description:

JOB DESCRIPTIONTitle:

IT Director of Operations Department:

IT & Security Reports to:

Chief Information OfficerJob Summary:

As the Director ofIT, you will coordinate and oversee all day-to-day operationsacross the Wesley, LLC umbrella of companies. We’re seeking amotivated, experienced professional with exceptional customersupport abilities and professionalism who thrives in a fast-pacedand evolving environment.

Duties & Responsibilities:

Oversee daily department logistics and help deskoperations Represent the department in executive-level meetings Present strategic initiatives, KPIs, and department performancemetrics to executive leadership Supervise a team of 3 direct reports Foster a culture of collaboration, responsiveness, andprofessionalism Ensure completion of monthly, quarterly, and yearlydepartmental goals Serve as the top-level escalation point for the IT team Conduct regular system audits and ensure compliance Maintain technology stock levels in accordance with companypolicy Support Legal and Executive teams with technology-relatedproject needs and litigation Coordinate, plan, and lead IT-related projects andinitiatives Recruit, train, and coach IT Admin and Help Desk teams Enforce strict adherence to IT and company policies Manage all purchasing for technology systems and hardware Lead systems implementation and integration projects Oversee IT systems and data operations to ensure efficiency andsecurity

Required Skills & Abilities:

Strong leadership, analytical, and creative problem-solvingskills Proven experience managing and developing personnel Expertise in MacOS and Apple technologies Proficiency with identity management tools (specificallyJumpCloud) Experience administering Salesforce, Dialpad, and DocuSigntechnologies Strong troubleshooting and systems integration abilities Background in IT operations or IT department leadership Business-oriented mindset with a people-first leadershipstyle Excellent communication and cross-departmental collaborationskills Ability to anticipate needs and provide timely support in afast-moving business environment Reliable transportation Must be available to work on-site in the Franklin, TN office4-5 days per weekPerks & Benefits of Working at

Wesley, LLC:

Competitive compensation with opportunities foradvancement Collaborative, purpose-driven work culture Medical, dental, and vision insurance 401(k) with company match Paid time off and paid holidays Employee recognition and appreciation initiatives Supportive and forward-thinking leadership team A mission-focused organization helping consumers achievefinancial relief In Office Monday

• Thursday 9:00 AM
• 5:00 PM
• Friday 9:00 AM
• 3:00 PM PId62175a1b8d4-37248-37661106