Director of Operations Position Available In Benton, Arkansas

Director of Operations The Compton
200 E Central Avenue
Bentonville, AR 72717
Hotel with 142 Rooms
Managed By Practice Hospitality
Director of Operations—Keep It Running. Keep It Real.
Full-Time
As Director of Operations at The Compton, you’ll play a key leadership role in shaping how the hotel is experienced by every guest, every day. Reporting to the General Manager, you’ll oversee the hotel’s core operational teams—Guest Services, Housekeeping, and Engineering—bringing structure, accountability, and heart to the daily rhythm of the property. From check-in to check-out, from back-of-house systems to front-of-house smiles, you’ll ensure that everything runs smoothly, efficiently, and with intention.
In this role, you will:
Lead, train, and support department leaders to build high-functioning teams grounded in hospitality and pride of place.
Ensure daily operations reflect The Compton’s standards of service, cleanliness, safety, and sustainability.
Collaborate cross-functionally to deliver a guest experience that’s consistent, thoughtful, and true to the spirit of Bentonville.
Establish systems, processes, and reporting tools to support a successful hotel opening, smooth ramp-up, and long-term stability.
Bring calm, capable leadership to both the planned and the unexpected.
This is a role for a hands-on operator who thrives in dynamic environments and understands that great guest experiences start with strong, supported teams. You’ll be a key part of The Compton’s leadership story—working behind the scenes to bring the brand to life every day.
Education and/or Experience
Bachelor’s degree in Hospitality Management, Business Administration, or related field strongly preferred
Minimum 3-5 years of progressive leadership experience in hotel operations, with demonstrated success in multi-department management
Proven track record of driving revenue growth and controlling costs in hospitality environment
Experience with luxury or boutique properties preferred
Specific Job Knowledge, Skills and Abilities
Expert knowledge of hotel property management systems, revenue management, and reservation platforms
Advanced understanding of hospitality financial controls, budgeting, and P&L management
Exceptional leadership and team development skills with ability to motivate diverse teams
Strong analytical skills with proficiency in forecasting, reporting, and data-driven decision making
Outstanding communication and interpersonal skills with guests and team members
Deep knowledge of food safety, housekeeping standards, and hospitality service excellence
Physical Demands
Ability to work flexible schedules including evenings, weekends, and holidays as business demands require
Capability to remain on feet for extended periods while conducting property inspections and guest interactions
Comfort moving throughout all areas of the property including guest rooms, restaurants, and back-of-house areas
Ability to lift up to 25 pounds and assist with operational tasks as needed
Availability for emergency response and problem resolution outside of regular business hours

Job Type:

Full-Time Exempt

Supplemental Pay:

Bonus Incentive Plan, performance based

Benefits:

401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Disability insurance
Employee assistance program
Employee discount on hotel stays
Flexible spending account
Health insurance
Life insurance
Paid time off available 90 days after start date
Vision insurance
Hospital Indemnity insurance
Eligible to participate in the Employee Referral Bonus Program
About The Company
Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.
We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.
Posted June 13, 2025
5 The Compton
The Compton, a world away but right at home. Opening in fall 2025 on Bentonville’s historic downtown square, The Compton will offer a refined escape that celebrates the authentic character of the Ozarks. More than just a hotel, The Compton is an open invitation to immerse yourself in one of America’s most dynamic small cities.
Inspired by Dr. Neil Compton, the pioneering conservationist who helped preserve the Buffalo National River, this independent hotel embodies his legacy of stewardship and connection to the land. Our location puts you steps from world-class dining, art, and more than 70 miles of celebrated cycling trails.
Every detail at The Compton has been thoughtfully crafted to connect you with the region’s heritage and future. From our locally-inspired cuisine to curated adventures through the hollows and glades of the Ozarks, we offer experiences that can’t be found anywhere else in Northwest Arkansas. Whether you’re here for Crystal Bridges’ latest exhibition, to explore the trail network, or to get down to business, you’ll find yourself at the heart of Bentonville’s vibrant community.
We can’t wait to show you the Ozarks through a local lens. Your adventure begins here.
Training we provide
Every journey begins with a first step. Maybe yours is focused on growing your career in hospitality – climbing the ladder to management, executive team, corporate or beyond. Maybe you want a stable, fulfilling role where you can thrive or, just maybe, you need a gig for now while you complete your education or audition for your big break. No matter where your path takes you, Practice Hospitality respects your journey and has customized our employee experience to support your goals and ambitions.
About the management team
At Practice Hospitality, we’re driven by a singular purpose: to create experiences travelers seek out and return to, time and time again. To us, that starts by being human – building an environment that balances emotional intelligence, tradition, ritual, and creativity. Because when that happens, hospitality comes alive – and results follow.