Branch Operations Coordinator – Windsor Commons Branch, Jacksonville, FL Position Available In Duval, Florida

strong

Why Wes Fargo:

/strongbrbrAre yo ookng for more? Fnd t here. At Wes Fargo, we’re more than a fnanca servces eader

• we’re a goba trabazer commtted to drvng nnovaton, empowerng commntes, and hepng or cstomers scceed. We beeve that a meanngf career s mch more than jst a job
• t’s abot fndng a of the eements to hep yo thrve, n one pace. vng the We fe means yo’re spported n fe, not jst work. t means havng robst benefts, compettve compensaton, and programs desgned to hep yo fnd work-fe baance and we-beng. Yo’ be rewarded for nvestng n yor commnty, ceebrated for beng yor athentc sef, and empowered to grow. And we’re recognzed for t
• Wes Fargo once agan ranked n the top three
• makng s the #1 fnanca servces empoyer
• on the 2025 nkedn Top Companes st of best workpaces “to grow yor career” n the .

S. Jon s!

brbrstrongAbot ths roe:

/strongbrbrWes Fargo s seekng a Branch Operatons Coordnator for or Natona Branch Network as part of the Consmer, Sma & Bsness Bankng dvson. earn more abot the career areas and bsness dvsons at wesfargojobs.com .

brbrstrongn ths roe yo w:

/strongSpport cstomer experence by accratey processng and approvng teer transactons, sharng dgta sotons, and makng approprate ntrodctons to bankers/Compete operatona actvtes whe mnmzng rsks nder estabshed poces/Perform rotne to moderatey compex transactona, operatona, and cstomer spport tasks effcenty throgh knowedge of bank procedres and prodcts, as we as partners across the organzaton/Spport the Branch manager n operatona tasks and schedng/Resove sses reated to day operatons of the teer ne, nder drecton of regona bankng management/Spport cstomers and empoyees n resovng or escaatng concerns or compants/Receve gdance from managers and exercse jdgment wthn defned poces and procedres/Provde exceent servce to cstomers and ndvdas by demonstratng care, bdng reatonshps, and competng reqested transactons/dentfy nformaton and servces to meet cstomers fnanca needs/Motvate a dverse team to acheve f potenta and meet estabshed bsness objectves//strong

Reqred Qafcatons:

/strong2+ years of cstomer servce and sse resoton experence or eqvaent demonstrated throgh one or a combnaton of the foowng: work experence, tranng, mtary experence, edcaton//strong

Desred Qafcatons:

/strongAbty to provde strong cstomer servce whe stenng, ectng nformaton and comprehendng cstomer sses/Abty to edcate and connect cstomers to technoogy and share the vae of mobe bankng optons/Abty to nteract wth ntegrty and professonasm wth cstomers and empoyees/Abty to dentfy potenta frad/rsky acconts and take approprate acton to prevent oss/Cash handng experence/We-organzed, ndependent and abe to prortze n a fast-paced envronment/Abty to exercse jdgment, rase qestons to management, and adhere to pocy gdenes/Reevant mtary experence ncdng workng n personne benefts management, processng mtary personne orders or transtons, wartme readness operatons, hman resorces, or mtary recrtng/Knowedge and nderstandng of reta compance contros, rsk management, and oss preventon/Motvate others to acheve f potenta and meet estabshed bsness objectves//strong

Job Expectatons:

/strongAbty to work a schede that may ncde most Satrdays/Ths poston s not egbe for Vsa sponsorshp//strongPostng ocaton:/strongbrbr4776 Wndsor Commons CtbrbrJacksonve, F 32224brbrstrong

Postng End Date:

/strong br22 Jn 2025br strong

• Job postng may come down eary de to vome of appcants.

/strong brbrstrongWe Vae Eqa Opportnty/strongbrbrWes Fargo s an eqa opportnty empoyer. A qafed appcants w receve consderaton for empoyment wthot regard to race, coor, regon, sex, sexa orentaton, gender dentty, natona orgn, dsabty, stats as a protected veteran, or any other egay protected characterstc.brbrEmpoyees spport or focs on bdng strong cstomer reatonshps baanced wth a strong rsk mtgatng and compance-drven ctre whch frmy estabshes those dscpnes as crtca to the sccess of or cstomers and company. They are accontabe for execton of a appcabe rsk programs (Credt, Market, Fnanca Crmes, Operatona, Regatory Compance), whch ncdes effectvey foowng and adherng to appcabe Wes Fargo poces and procedres, appropratey ffng rsk and compance obgatons, tmey and effectve escaaton and remedaton of sses, and makng sond rsk decsons. There s emphass on proactve montorng, governance, rsk dentfcaton and escaaton, as we as makng sond rsk decsons commensrate wth the bsness nt’s rsk appette and a rsk and compance program reqrements.brbrCanddates appyng to job openngs posted n

Canada:

Appcatons for empoyment are encoraged from a qafed canddates, ncdng women, persons wth dsabtes, aborgna peopes and vsbe mnortes. Accommodaton for appcants wth dsabtes s avaabe pon reqest n connecton wth the recrtment process.brbrstrongAppcants wth Dsabtes/strongbrbrTo reqest a medca accommodaton drng the appcaton or ntervew process, vst Dsabty ncson at Wes Fargo .brbrstrongDrg and Acoho Pocy/strongbrbrWes Fargo mantans a drg free workpace. Pease see or Drg and Acoho Pocy to earn more.brbrstrong

Wes Fargo Recrtment and Hrng Reqrements:

/strongbrbra. Thrd-Party recordngs are prohbted ness athorzed by Wes Fargo.brbrb. Wes Fargo reqres yo to drecty represent yor own experences drng the recrtng and hrng process.brbr