NHG Regional Operations Manager Position Available In Escambia, Florida

NHG Regional Operations Manager (250001HR)
Job Description NHG Regional Operations Manager

Job Number:

 250001

HR Primary Location:

 United States-Florida-Pensacola

Organization:

Pensacola Pay Range:

 $80,092

• 101,600 depending on experience

Job Summary:

Manages and executes NHG strategies and operational plans, develops teams, achieves financial goals and ensures compliance with brand standards within a designated geographic region.

Duties and Responsibilities:

• Provides operational support and guidance to installations within the geographical region.
• Enforce NHG and NEXCOM policy and procedures.
• Ensure the quality of product aligns with brand standards.
• Conducts quarterly/semi-annual Advisory visits of all regional properties ensuring compliance.
• Develops and manages any POA&M for the installations following annual QAA inspection. Provides follow up.
• Evaluates monthly P&L to ensure they reflect correctly on each properties occupancy and revenue.
• Familiar with each local installation and market within the region.
• Ensures maximum and full utilization of all facilities, equipment, resources and personnel within region.
• Monitors customer comments and institutes corrective action as require for installations.
• Input and partner in facilities planning.
• Responsible for guest service and satisfaction.
• Responsible for management and staff development.
• Ensures staff are properly trained and trainings in place.
• Responsible for Inventory Management.
• Manages all installation level training requirements and ensures compliance and NHG training certifications complete. Provides input to HQ training department.
• Monitors staffing and operational standards to control cost and efficiency.
• Assists with the review of capital improvement projects and ensuring that NHG standards are followed.
• Completes Team Evaluation inputs.
• Provides inputs on marketing strategies.
• Provides direction on Inventory management and accountability.
• Develops POA&M in conjunction with General Manager and RVP.
• Manages ASI survey results for the region and ensures compliance/follow up.
• Assists with the development of the annual region budget while working with the GM.
• Fills in at the installations in the absence of GM when other leadership is not available.
• Performs the full range of direct and indirect supervisory responsibilities over assigned direct reports.
• Position requires in-state and out-of-state travel 50% of time during the year.

Performs other related duties as assigned. Candidates must be eligible for and obtain a Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. A total of at least 7 years of experience consisting of the following:

GENERAL EXPERIENCE

Three (3) years of experience performing responsible work in hotel operations/hospitality industry that enabled the applicant to gain a background in operational practices; skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment.

OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE

1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor’s degree in Hospitality, Business, Marketing, or other related field for 3 years of general experience.

AND SPECIALIZED EXPERIENCE

Four (4) years of progressively responsible experience that provided an in-depth knowledge of hotel/motel or institutional management or other related service industry management and operations. Such experience should include background in most of the following: procurement of supplies and equipment, operational efficiency, sanitation, internal finance controls, budgeting, staffing, room design and decorating; or similar work which demonstrated the knowledge and abilities of the operational area and at least three (3) year’s experience as a hotel general manager responsible for daily operations, marketing, financial performance, administration, guest relations, personnel, marketing, etc.

Job:

 Management

Schedule:

 Full-Time (35 + hours)

Unposting Date:

 May 30, 2025, 9:59:00 PM