Director of Logistics & Field Operations Position Available In Hillsborough, Florida

Director of Logistics & Field Operations

SPECTRIO LLC – 3.2

Tampa, FL Job Details Estimated:

$130K – $171K a year 11 hours ago Benefits Paid parental leave Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance Life insurance Paid sick time Qualifications Management Supply chain ERP systems NetSuite 3PL Bachelor’s degree Computer hardware Budgeting Business management Senior level Leadership 10 years

Full Job Description Description:

As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation! For more information, visit www.

Spectrio.com.

Primary Objective:

The Director of Logistics & Field Operations leads our Logistics & Field services organization, encompassing the Warehouse, Provisioning, Shipping, Field Services, and Project Management teams. The Director of Logistics & Field Operations provides vision, direction, and leadership in managing the Spectrio supply chain, including cost management, demand forecasting, warehousing, vendor-management, shipping/distribution, installation, on-site service, risk-mitigation, and hardware lifecycle management. In addition, the Director is expected to provide support and leadership opportunities, continued education, and communication across Logistics & Field services departments of Spectrio.

Responsibilities include:

Develop a best-in-class logistics and field services organization that supports our customers’ growth and makes Spectrio a preferred solutions provider.. Manage day-to-day relationships with global suppliers and manufacturers to maintain appropriate inventory levels in timely and cost-effective ways. Leadership of the Project Management team responsible for large client deployments and other strategic projects. Ensure the efficient preparation of Spectrio devices with appropriate software and content. Own the distribution of equipment to clients according to SLAs. Adapt and develop processes and structures to integrate support of existing and new solutions in flexible, scalable ways. Develop new processes to facilitate the onboarding, fulfillment, installation, and ongoing support of enterprise clients. Regularly evaluate sources and partners for cost, service, speed, etc. Collaborate with Sales Engineering, Customer Success, Technical Support, Logistics, and Field Services leads to identify opportunities for efficiency and increased customer satisfaction. Manage 3PL relationships and processes – shifting fulfillment elements in or out as appropriate. Own key operational metrics including costs, output, quality, team performance, SLA % and overall customer satisfaction. Support acquisition activity with due diligence investigation, process/team evaluation, and integration. Partner very closely with Spectrio finance, procurement, and sales teams on forecasting, cost models and SLAs. Ensure Spectrio is attracting and leading a team that will move the Logistics & Field Services organization forward. Evolve the structure, roles, requirements, capabilities, career-pathing, and competencies to build a Logistics team better than any other in the industry. Ensure that our employees have the best tools to do their jobs. Serve as a leader within the organization, providing insight into daily operations as it relates to supply chain, field services, and customer impact. Perform other duties as assigned.

Requirements:

Bachelor’s Degree or equivalent experience in business, science, or related field 10+ years of progressive leadership experience in supply chain/logistics operations for tens-of-thousands of clients/locations. Working knowledge of domestic and international shipping/freight. Experience in field services including scheduling and management of third party technicians performing complex networking, hardware, and software installations. Experience developing, monitoring, tracking budget and/or P&L expenses. Proficiency with financial systems required. NetSuite preferred or similar ERP systems. Experience implementing, socializing, and maintaining knowledge base and cross-training initiatives. Computer hardware and/or Audio/Video equipment experience preferred. Mentor and leader with a track record of hiring, building, evolving and motivating great teams. Ability to design and articulate broader Logistics strategies across the organization. Data-driven decision maker with capacity to adapt and experiment. Effective and productive partner in driving cross-functional initiatives. Experience in vendor/3PL management and working with customers at all levels. Technical acumen and business management skills. Ability to successfully partner and cultivate relationships and build trust. This is an on-site role at our Tampa, FL office Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.