Operations Supervisor Position Available In Leon, Florida

Operations Supervisor Fairfield Inn Tallahassee North/ I-10 Tallahassee, FL Job Details $16 an hour 15 hours ago Qualifications Hospitality Customer service Mid-level High school diploma or GED Supervising experience Bachelor’s degree Team management Budgeting 2 years Hotel experience Full Job Description We’re searching for an experienced Operations Supervisor to help our general manager plan and oversee the hotel’s day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that we maintain high guest satisfaction scores. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to the hotel’s budget and quality standards. Two years of hotel supervisory experience is required. Apply now if this seems like an exciting new opportunity to you!

Compensation:

$16 hourly

Responsibilities:

Manage the financially impacting actions of all staff by spot-checking everyday front desk, housekeeping, and maintenance responsibilities, including payroll statistics, accounting reconciliation, and third-party reservation tracking/payment Maintain consistent and effective interdepartmental communication, promoting a healthy work environment Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations Consult with the general manager to ensure that all guest service standards are met daily Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed Capture sales & meeting space leads

Qualifications:

Showcase exceptional organizational, communication, and problem-solving/resolution skills A proven record of experience managing a team, preferably in a hospitality role, is required A high school diploma or GED, and a bachelor’s degree are preferred, preferably in hospitality management or a related field Proven customer service experience as a manager; strong guest-focused mentality You must have 3 or more years of experience working in the hospitality field About Company Fairfield Inn Tallahassee North is a structured and organized establishment that takes pride in the service we provide to our guests. We strive to ensure that every guest is happy, all the while maintaining a healthy work environment. The care for our guests unifies the staff and gives purpose to every staff member. We focus on celebrating our successes and improving the operational process with feedback from our guests. We treat one another with respect, offer abundant communication, and work as a team to accomplish our most important goal; heightened Guest Satisfaction and efficient operations. Management is always available to assist the staff in professional pursuits or personal endeavors by providing resources and helping to accomplish goals.