Rental Field Operations Manager (RFOM) Position Available In Leon, Florida
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Job Description
Rental Field Operations Manager (RFOM) The Home Depot
- 3.
7 Tallahassee, FL Job Details 3 days ago Benefits Paid parental leave Employee stock purchase plan Parental leave 401(k) matching Qualifications Management No experience needed Mid-level Microsoft Office High school diploma or GED Driver’s License Team management Trade school Associate’s degree Leadership Communication skills Full Job Description
OVERVIEW
Location
- Tallahassee, FL Job ID
- Req126895 Category
- Distribution Center & Warehouse Company Overview What’s the best place we’ve ever built?
The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
JOB DESCRIPTION
Tampa/Orlando, FL based, covering Rental markets in central
FL Position Purpose:
The Rental Field Operations Manager (RFOM) is the acting operational leader within their assigned region. The goal of the RFOM is to increase operational performance and profitability in their assigned regions. The RFOM leads their team through influence to excel in all safety measures, excellent customer service, and operational metrics. The RFOM does this by ensuring their team is knowledgeable, empowered, and efficient, so as to keep all associates and customers safe, and fleet rent ready.
Key Responsibilities:
40% . Drives overall operations of the region, including personnel management, equipment maintenance and repair, rental performance of the fleet, Home Depot store and associate relationships, equipment delivery, revenue and expense control, and any other key performance areas as defined by the Regional Rental Manager or Divisional Leader. .Supports Regional Rental Manager with the hiring and training of support staff. .Evaluate operational success through the lens of taking care of our customers. Manage regional brand awareness by building and bridging the relationships with districts, stores, and field rental team associates. .Manages equipment maintenance and repair for the region, ensuring that all fleet in assigned stores is properly maintained to maximize the rental-readiness and utilization of the equipment. 30% .Promotes a safety culture through appropriate training, positive behaviors, communication and decisions .Manages operational compliance of all tech work performed in the region, including store inspections, lift inspections, preventative maintenance, equipment repairs, equipment deliveries, and new equipment deployment. .Maintain regulatory compliance 30% .Ensure technicians are executing tasking of down equipment and open inspections. .Ensure quality service to all HD Rental customers by driving sales and customer service behaviors with all associates and proper execution.
Direct Manager/Direct Reports:
This position reports into the Regional Rental Manager (RRM) This role has up to 30 direct reports. This position may require overnight travel 50%
Travel Requirements:
Typically requires overnight travel more than 50% of the time.
Physical Requirements:
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Working Conditions:
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
Must be eighteen years of age or older. Must be legally permitted to work in the United States. This position is very active and requires standing and walking daily. Employee is required to talk and hear. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Preferred Qualifications:
Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School Three (3+) years or more of management experience, rental industry experience is a plus. Demonstrated leadership skills with the ability to performance manage a team. Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business. Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible. Effective verbal and written communication with managers, customers and peers. Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response. Working knowledge of key categories of rental equipment, including basic applications, features, benefits and safety issues. General knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics and electrical systems. Proficient in the use of MS Office products and technology ie: smart phone, laptop, tablet, desktop. Valid driver’s license for the state in which you live and work. Good driving record.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a associate’s degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None Preferred Leadership Experience:
None Certifications:
None Competencies:
None
BENEFITS
Paid parental leave to bond with your new addition 401(K) savings plan with company match Merit increases and performance bonuses On-the-spot recognition and rewards for a job well done Bonus Eligible 401(k) Company Matching Employee Stock Purchase Program See More Benefits Work Location Work Location Multisite
- An associate in a multisite role is required to work from multiple locations (e.g., Home Depot locations and/or a customers’ homes) in order to complete their job duties. We also refer to this as location
- multisite. Learn more about our 4 different work locations. Additional information will be provided during the application process. × Work Location Onsite
- An associate in an onsite role works in a specific Home Depot location in order to complete their job duties. Multisite
- An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer’s homes) to complete their job duties. Hybrid
- A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others. Remote/virtual
- An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.
Close Store Location
FL01 VIRTUAL
Tallahassee, FL Once you’ve applied, please come back and apply for other jobs at this store and any store near you.