Director of Operations/Information Systems Position Available In Miami-Dade, Florida

The Staff Pad has partnered with an innovative and growth-focused organization in Miami, Florida to identify a dynamic Director of Operations/Information Systems . About the

Role:

We are seeking a strategic and technically adept Director of Operations & Information Systems to drive operational excellence and lead enterprise-wide technology initiatives. This pivotal leadership role ensures seamless integration of business operations and information systems to support growth, scalability, and efficiency across the organization.

Key Responsibilities:

Operational Leadership Oversee and refine core business operations to ensure alignment with strategic goals. Develop and manage annual operating plans and department budgets. Collaborate with department heads to streamline workflows and improve interdepartmental collaboration. Monitor KPIs, analyze operational performance, and implement continuous improvement initiatives. Information Systems & Technology Strategy Direct the planning, implementation, and maintenance of all IT systems, including ERP, CRM, and HRIS platforms. Lead the organization’s digital transformation and ensure robust data management and security practices. Evaluate and integrate new technologies that enhance operational efficiency and support business growth. Cross-Functional Integration Serve as a bridge between operations and IT, ensuring cohesive planning, implementation, and execution of cross-functional initiatives. Manage vendor relationships and negotiate service-level agreements for all technology-related services. Leadership & Team Development Lead and mentor cross-functional teams in both operations and IT. Foster a high-performance culture centered on accountability, collaboration, and innovation. Compliance & Risk Management Ensure compliance with relevant regulations and standards, including data privacy and cybersecurity protocols. Oversee risk assessments and disaster recovery planning related to operations and IT systems.

Requirements Qualifications:

Bachelor’s degree in Business Administration, Information Systems, or a related field (Master’s preferred). 7+ years of progressive leadership experience in operations and/or information systems. Proven success in managing enterprise software platforms (e.g., ERP, CRM, HRIS). Strong project management, change management, and strategic planning skills. Excellent analytical, problem-solving, and communication abilities.

Preferred Traits:

Experience leading digital transformation initiatives. Ability to navigate complex organizational structures and drive consensus. Adaptable and decisive in a fast-paced environment.

Why Join Us:

You’ll play a key role in shaping the operational and technological backbone of an organization committed to innovation, excellence, and mission-driven work. This is a high-impact position designed for a leader ready to build, optimize, and scale.