Head of Underwriting Excellence and Strategy Position Available In Miami-Dade, Florida

Head of Underwriting Excellence and Strategy Best Doctors Insurance Services Llc Miami, FL Job Details Estimated:

$64.7K – $92.2K a year 5 hours ago Qualifications Pricing Underwriting Continuous improvement Senior level AI Leadership 10 years

Full Job Description Position Overview:

The Head of Underwriting Excellence & Strategy will support the development of the underwriting function, ensuring the business is equipped with effective underwriting strategies, frameworks, and operational excellence. This senior leadership role is responsible for managing and enhancing the underwriting process, developing innovative strategies to improve profitability, and ensuring compliance with regulatory requirements. The position requires a deep understanding of medical insurance products, underwriting policies, risk assessment, and market dynamics. This role will report to the Chief Risk Officer and sit alongside the Underwriting Director within the overall organizational structure.

Key Responsibilities:

Leadership & Strategy Development:

Support the Chief Risk Officer and Underwriting Director and wider Underwriting function, to ensure excellence in underwriting practices, processes, and standards across the portfolio. Develop and implement underwriting strategies that align with the company’s business objectives and market trends. Identify opportunities for underwriting innovation and process improvements to drive efficiency, accuracy, and profitability. Ensure alignment between underwriting strategies and broader corporate goals, including growth targets and risk management objectives. Coordinate with Company’s reinsurers on regular and ad-hoc reporting and developmental issues.

Risk Management & Profitability:

Oversee risk assessment methodologies, ensuring underwriting guidelines are sound, up-to-date, and effective in mitigating risk. Ensure that all underwriting decisions are made within the company’s risk tolerance and regulatory framework. Coordinate with Risk Management on all risk reporting requirements, on behalf of the Underwriting function. Lead the development of underwriting strategies for new and existing medical insurance products. Monitor underwriting performance, including loss ratios, persistency, and portfolio health, and support the wider team to take corrective actions as necessary.

Operational Excellence:

Build and refine underwriting policies, tools, and technologies that support operational efficiency and improve customer experience. Drive continuous improvement initiatives to enhance the speed and accuracy of underwriting decisions. Develop and manage key performance indicators (KPIs) for the underwriting team to measure and improve productivity and effectiveness. Manage the integration of new technologies and digital tools to improve underwriting processes (e.g., AI/ML, data analytics).

Team Management & Development:

Assist the Underwriting Director in the mentoring, and development of a high-performing underwriting team, providing guidance on complex underwriting cases and decisions. Develop training programs to build the technical capabilities of the underwriting team. Foster a collaborative and high-performance culture within the underwriting department.

Stakeholder Collaboration:

Collaborate with other departments such as product development, sales, marketing, and claims to ensure underwriting practices are aligned with company-wide strategies. Provide underwriting insights and expertise to support product design, pricing, and marketing strategies. Act as a key liaison between underwriting and senior leadership, presenting reports on underwriting performance, strategic initiatives, and market trends.

Regulatory Compliance & Reporting:

Ensure all underwriting processes comply with industry regulations, company policies, and legal requirements. Keep abreast of changes in regulations and standards that may affect underwriting practices and lead necessary adjustments to maintain compliance. Ensure accurate and timely reporting of key underwriting metrics to support management and Board reporting. Qualified medical doctor preferred. Minimum of 10-15 years of experience in underwriting, with at least 5 years in a leadership role within the medical insurance industry. Strong knowledge of medical insurance products, underwriting processes, and risk management strategies. Established experience in international private medical insurance (IPMI) is preferred. Proven experience in leading and developing high-performance teams and advantage.