Family Entertainment Center District Manager Position Available In Orange, Florida

Family Entertainment Center District Manager Family Entertainment Company Orlando, FL Job Details Full-time From $70,000 a year 17 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Retirement plan Qualifications Hospitality Management Branch manager experience Interpersonal skills Customer service Operational management Operational efficiency improved (More than 30%) Managing business operations teams Operational efficiency improved (21-30%) Mid-level Improving operational efficiency Manager High school diploma or GED Largest business operations team managed (More than 20 members) Team development 2 years Communication skills General management Mechanical knowledge General manager experience Operations manager experience Largest business operations team managed (11-20 members) Full Job Description Overview The Entertainment Center Manager is responsible for leading all daily operations of a family entertainment venue, ensuring exceptional guest experiences, operational excellence, and strong financial performance. This role blends people management, hands-on mechanical oversight, and results-driven leadership in a fast-paced hospitality/entertainment environment.

Key Responsibilities Operational Leadership:

Oversee the day-to-day running of all attractions, games, food & beverage outlets, and front-of-house areas Ensure facility is clean, safe, and visually always inviting

Team Management:

Recruit, hire, train, coach, and schedule staff across departments Foster a positive, “can-do” culture; conduct performance reviews

Mechanical & Facility Maintenance:

Perform routine inspections and basic repairs on games/rides Coordinate with external technicians for complex mechanical, electrical, or structural issues

Guest Experience & Service:

Maintain high standards of customer service; respond promptly to feedback Engage with guests on the floor, build rapport, and resolve concerns

Sales & Financial Performance:

Drive revenue through upselling, promotions, birthday/event packages, and group bookings Monitor daily sales, labor costs, and expenses; implement corrective actions to meet targets Adhere strictly to Company established cash control procedures

Safety & Compliance:

Enforce all safety protocols, insurance requirements, and local regulations Conduct staff training on emergency procedures and equipment operation

Required Qualifications Experience:

Minimum 2 years of management experience in the hospitality industry (e.g., restaurants, hotels) or family entertainment sector

Technical Skills:

Strong mechanical aptitude; able to troubleshoot and perform basic maintenance on arcade games, rides, and equipment

Personal Attributes:

Highly results-oriented with a track record of meeting or exceeding performance goals Positive, energetic attitude and a genuine love of working with families and children Impeccable personal presentation and neat habits; values cleanliness and order

Leadership & Communication:

Excellent verbal and written communication skills Demonstrated ability to motivate and develop a diverse team Must have an open availability, including nights, weekends, and Holidays. Interviews will be conducted virtually and will require references.

Salary:

$70,000 to start + Generous Performance Bonus +

Excellent Benefits Job Type:

Full-time Pay:

From $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Retirement plan Vision insurance

Schedule:

Day shift Evening shift Holidays Monday to Friday Night shift Weekends as needed

Education:

High school or equivalent (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Orlando, FL 32809 (Required) Ability to

Relocate:

Orlando, FL 32809: Relocate before starting work (Required) Willingness to travel: 50% (Preferred)

Work Location:

In person