Operations Support Manager Position Available In Orange, Florida

Operations Support Manager The Partnership, Inc. Orlando, FL Job Details Full-time $30 an hour 2 days ago Benefits Travel reimbursement Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Qualifications Management Fair Housing regulations Yardi English Mid-level High school diploma or GED Driver’s License Organizational skills Property management experience (1-2 years) 2 years Communication skills Property management Full Job Description Job Summary Operations Support Manager is a dynamic, multi-skilled professional providing temporary on-site management support across multiple TPI Management properties. This position offers support in various capacities, including Property Manager, Assistant Property Manager, Leasing Agent, and administrative support. The role requires frequent travel to properties experiencing staff shortages or facing immediate operational needs.

Essential Responsibilities Property Management Support:

• Serve as a temporary on-site Property Manager, Assistant Manager, or Leasing Agent as assigned.
• Oversee property operations, ensure compliance with company policies, and maintain property standards.
• Provide hands-on support in resolving resident concerns, lease management, and rent collections.
• Conduct inspections, coordinate maintenance, and ensure market-ready conditions of units.
• Implement resident retention programs and maintain positive resident relations.
• Ensure compliance with local, state, and federal regulations.

Leasing and Marketing Support:

• Actively engage in leasing activities, including property tours, lease execution, and move-in coordination.
• Develop and maintain positive relationships with prospective residents.
• Maintain accurate records of leasing activities and ensure compliance with fair housing laws.
• Support the implementation of marketing and outreach strategies as needed.

Administrative and Compliance Support:

• Conduct on-site audits and prepare for state or federal inspections, including file and document preparation.
• Assist with processing applications, lease renewals, and income certifications (where applicable).
• Support property staff with software usage, including Yardi and compliance tracking systems.
• Assist with maintaining records and reports, including occupancy, delinquency, and budget tracking.

Training and Support:

• Train and mentor on-site staff on TPI Management’s policies and best practices.
• Provide guidance on customer service, resident relations, and compliance standards.
• Act as a resource for new team members and assist in staff onboarding.
• Training new team members for their new role (Real Page, Building Link, Grace Hill etc.

Qualifications High school diploma or equivalent required; college degree preferred. Minimum of two years of experience in residential property management, leasing, or a related field. Strong working knowledge of Yardi or similar property management software. Proven ability to work independently and adapt to new property environments quickly. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Valid driver’s license and reliable transportation required. Ability to travel to various properties within the portfolio as needed. Physical Requirements Ability to walk properties, climb stairs, and conduct physical inspections. Ability to work in indoor and outdoor environments, in varying weather conditions. Ability to lift up to 30 pounds occasionally. Compensation Salary based on experience. Travel reimbursement and per diem provided for out-of-area assignments. Career Development Opportunities for professional development and training through TPI Management’s educational programs. Access to internal job openings and career advancement within TPI Management.

Job Type:

Full-time Pay:

$30.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed Application Question(s): Do you have a strong working knowledge of Yardi or similar property management software? Do you have the ability to travel to various properties within the portfolio as needed?

Education:

High school or equivalent (Required)

Experience:

Residential property management: 2 years (Required)

License/Certification:

Driver’s License (Required)

Work Location:

On the road