Supervisor Physician Practice Operations, Urology Position Available In Palm Beach, Florida

Supervisor Physician Practice Operations, Urology Baptist Health Medical Group – 4.1

Boynton Beach, FL Job Details Estimated:

$49.8K – $65.5K a year 6 hours ago Qualifications Bilingual Spanish ICD coding Customer service CHAA English Mid-level Microsoft Office ICD-10 Analysis skills Supervising experience CPT coding 4 years Associate’s degree Full Job Description Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description:

Oversee all daily departmental operations through proactively addressing employee, patient, and organizational needs on a timely and consistent manner, while building positive relationships within Baptist Health South Florida. The Supervisor is a cross-functional leader who oversees patient flow across multiple service lines, departments, offices, and sites, while ensuring effective staff management and coordination and prioritization of work assignments. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Qualifications:

Degrees:

Associates.

Additional Qualifications:

Associate’s Degree in Healthcare preferred with a minimum of 3 years in a Supervisory and/or Lead capacity, preferably in Patient Access, with extensive knowledge of insurance benefits, collections, authorizations/pre-certifications. In lieu of an Associate’s Degree, a minimum of 4 years’ experience in Patient Access or healthcare setting. Certified Healthcare Access Associate (CHAA) preferred. Excellent interpersonal, communication (verbal & written), and customer service skills required. Strong critical thinking, problem solving, and analytical skills. Able to understand and implement performance improvement (collect data, analyze data, identify processes, and implement process change). Ability to multi-task work assignments in a high volume, fast-paced stressful environment. Proficient using all Patient Access applications and Microsoft Office products. Knowledge of medical necessity compliance guidelines, ICD-10 and CPT code structure. Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Bilingual English, Spanish/Creole.

Minimum Required Experience:

EOE, including disability/vets