Director of Cemetery Operations Position Available In Chatham, Georgia

Director of Cemetery Operations City of Savannah – 3.8 Savannah, GA Job Details Full-time $99,000 – $121,275 a year 1 day ago Benefits Life insurance Qualifications Maintenance Groundskeeping CDL Supervising experience Records management Bachelor’s degree Organizational skills Budgeting Senior level Business Communication skills Full Job Description Purpose The City of Savannah is seeking a visionary Director of Cemetery Operations to lead an evolving, and customer service-oriented City Cemetery Division . The next director will be outstanding in managing projects, people, and budgets, as well as leading with a customer service focus that effectively coordinates with all internal departments to meet City goals. The Director of Cemetery Operations directs and manages the operations of the City’s six municipal cemeteries. The Director of Cemetery Operations will oversee a department of 45 skilled employees and is responsible for the planning and direction of general work programs including cemetery services, vital record management, conservation, tourism, and all maintenance activities. This position will also direct and monitor the collection and disposition of revenues. Essential Job Functions Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed. Develops and manages operating and capital budgets and long-term strategic plans; analyzes, monitors, and projects past, present, and future revenues and expenditures; approves purchases; prepares monthly, quarterly, annual, and special reports as needed. Plans and directs general work programs including cemetery services, vital record management, conservation, tourism, and all maintenance activities. Directs and monitors the collection and disposition of revenues. Coordinates internal and external communication. Corresponds with internal and external customers, investigates claims and complaints, and resolves conflicts and concerns. Researches vital records, diagrams cemetery lots, probes, measures, and meets with grieving families, funeral directors, and monument companies. Prepares and publishes brochures, website, and other media for public information, sales, and marketing. Attends community meetings and makes presentations to various groups. Responds to Open Records or Freedom of Information requests. Establishes quality standards for all work programs, reviews the effectiveness of work programs, and implements improvements as needed. Establishes and enforces rules, regulations, policies, procedures, and methods for departmental operations and ensures compliance with all applicable policies and statutes. Plans and directs the capital improvement program and all special projects within the municipal cemeteries. Performs other related duties as assigned. Minimum Qualifications Bachelor’s Degree in Business or related field; with three years of progressively responsible supervisory experience in grounds maintenance preferably in cemeteries or parks maintenance; or any equivalent combination of education, training, and experience. Must possess valid commercial driver’s license. Additional Requirements Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment. Additional Information Knowledge, Skills & Abilities Knowledge of cemetery procedures and technology. Knowledge of city budgetary and purchasing procedures. Knowledge of city, bureau, and department policies and procedures. Knowledge of department personnel policies. Knowledge of green industry standards. Knowledge of U.S. Department of the Interior historic preservation standards. Knowledge of funeral and death care industry standards. Knowledge of vital records management. Knowledge of modern office practices and procedures. Knowledge of computers and other modern office equipment. Skill in developing short- and long-range plans. Skill in establishing priorities and organizing work. Skill in the training and supervision of personnel. Skill in the operation of computers and other modern office equipment. Skill in public and interpersonal relations. Skill in oral and written communication. Minimum Standards

SUPERVISORY CONTROLS

The Park and Tree Department Senior Director assigns work in terms of department goals and objectives. The work is reviewed through conferences, reports, and observation of department activities.

GUIDELINES

Guidelines include local, state, federal, and professional construction and maintenance standards, relevant federal regulations, International Cemetery and Funeral Association standards, freedom of information laws, and city policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY

The work consists of varied management, administrative, and supervisory duties. The sensitivity of issues related to death and dying contribute to the complexity of the position.

SCOPE AND EFFECT

The purpose of this position is to assist in directing the operations of the city’s cemeteries. Successful performance in this position results in the efficiency and effectiveness of department operations.

PERSONAL CONTACTS

Contacts are typically with co-workers, department heads, other city employees, elected and appointed officials, customers, visitors, funeral directors, representatives of monument companies, members of civic organizations, reporters, religious leaders, academic and historical researchers, and members of the general public.

PURPOSE OF CONTACTS

Contacts are typically to give or exchange information, motivate personnel, provide services, resolve problems, justify decisions, and negotiate and settle matters.

PHYSICAL DEMANDS

The work is typically performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee occasionally lifts light and heavy objects, climbs ladders, and uses tools or equipment requiring a high degree of dexterity.

WORK ENVIRONMENT

The work is typically performed in an office and outdoors. The employee may be exposed to noise, dust, dirt, grease, machinery with moving parts, irritating chemicals, and occasional cold or inclement weather. The work requires the use of protective devices such as masks, goggles, or gloves.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

This position has direct supervision over an Administrative Assistant, Administrative Clerk, Cemetery Conservation Coordinator, Cemetery Events and Project Coordinator, two Cemetery Services Coordinators, and a Maintenance Superintendent.