Operations Manager Position Available In Chatham, Georgia

Operations Manager Cotton Sail Hotel Tapestry Collection by Hilton 126 W Bay St, Savannah, GA 31401 A Manager is responsible for assisting the General Manager in managing daily hotel operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability while leading a team. What will I be doing? As the Manager, you would be responsible for assisting the General Manager in managing daily hotel operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in leading, directing and managing all hotel operations including, but not limited to, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation Serve as multi-department head for Operations, Front Office and Property Operation Work full front desk shifts Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies Ensure guest and team member satisfaction Serve and act as General Manager in his or her absence About the Cotton Sail Hotel Enjoy working at a 56 room unique luxury boutique hotel where history, amazing views and elevated service is the best definition for the Cotton Sail Hotel. The Cotton Sail is housed within a refurbished 1800’s cotton warehouse, and centrally located in the heart of Downtown Savannah. The 200 year old pine hard wood floors in each room and the Brazilian hardwood deck that frames the front of the hotel makes it hard to not want to take a look at this combination. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these

Values:

Hospitality

• We’re passionate about delivering exceptional guest experiences. Integrity
• We do the right thing, all the time. Leadership
• We’re leaders in our industry and in our communities. Teamwork
• We’re team players in everything we do. Ownership
• We’re the owners of our actions and decisions. Now
• We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Type:

Full-time Pay:

From $40,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person