Private Credit Operations Supervisor Position Available In Cobb, Georgia

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage

• Apply Now We are seeking a leader in Voya’s Private Market Operations to oversee a subset of functions performed by Voya IM’s Private Market Operations Team.

This individual will be responsible for understanding Voya IM’s Private Credit business and working alongside investment, client service, middle office and settlement teams to support our private market strategies. We expect a candidate for this position to have a high degree of sophistication regarding the operational aspects of private credit, and to be able to articulate these nuances clearly. In addition, we are seeking a strategic thinker who will assist us in scaling our operational support model for future growth. Our ideal candidate is organized, responsive, and has experience meeting the demands of internal partners and external clients.

Please Note:

This position has been designated as a hybrid-office/home role. Details of your in-office schedule will be finalized with your manager.

Job Responsibilities:

Supervise a team of individuals responsible for private credit middle office functions including: funding new deals, compiling and sending deal-related documentation, monitoring lifecycle activities for private placements and bank loans, and responding to client inquiries. Track new asset types and deal structures in order to gauge operational complexity and design appropriate procedures for ongoing monitoring, including: referential data considerations, trade-related workflows, cash and PIK transaction processing and other lifecycle events. Act as a central point of contact for private credit clients and internal constituents at every stage: client onboarding, deal solicitation, deal funding, and ongoing monitoring/reporting. Play an active role in client onboarding and coordinate with sales, client service and legal teams to ensure clear expectations are set for

• and by
• our clients and internal stakeholders.

Develop relationships with key internal and external partners, including investment teams, client service, custody banks, middle office service providers, and fund accountants. Represent the Private Credit Settlements and Deal Closings team during client onboardings or IT development initiatives. Help design and implement process improvements to enhance operational support with robust tracking and controls. Partner with Operational Risk Management and Client Experience teams to discuss any errors or incidents and participate in Continuous Improvement efforts to avoid recurrence. Learn to set-up clients and portfolios in Research Web, including contact information, document delivery preferences and bank account information, and monitor this information for ongoing accuracy. Field client questions related to ratings, audits, incoming payment inquiries, and all other ad hoc inquiries. Work with the IT team to address technology issues that may arise, and operational-related development needs in Research Web (as well as any potential new systems to be used by the team). Understand and oversee the reconciliation of private assets, specifically in light of unique custodial and/or accounting treatment that does not apply to other asset types. Understand and comply with firm policies and procedures while performing the responsibilities described above.

Qualifications:

Bachelor’s degree or higher with an emphasis on finance, accounting or other business-related field. 8+ years prior experience; previous experience in private credit required. Strong written and verbal communication skills with ability to effectively interact with people inside and outside the organization, and a particular focus on professionalism. Highly organized and able to perform detailed work and multi-task to meet deadlines. Familiarity with custody cash movements, funding mechanisms and operational challenges associated with wire payments and not-in-bank assets. Strong computer skills and proficiency with Microsoft Office Suite, specifically Excel. Aptitude to learn and become fluent in our proprietary technology systems, RDS and Research Web, as well as external web-based data provider platforms (e.g., Blackrock Aladdin). Willingness to travel as business needs occur, both domestic and potentially internationally as necessary. #LI-SS1

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $120,000

• $150,000 USD Be Well.

Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan

• with generous company matching contributions (up to 6%) Voya Retirement Plan
• employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off
• including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.

Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture:

Customer Focused:

Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.

Critical Thinking:

Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.

Team Mentality:

Partnering effectively to drive our culture and execute on our common goals.

Business Acumen:

Appreciation and understanding of the financial services industry in order to make sound business decisions.

Learning Agility:

Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya’s name in fraud schemes Voya Financial, Inc., is a leading health, wealth and investment company with approximately 10,000 employees who are focused on achieving Voya’s aspirational vision: “Clearing your path to financial confidence and a more fulfilling life”. Through products, solutions and technologies, Voya helps its 15.7 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a Voya company and a leading benefits administration provider, extends the reach of Voya’s workplace benefits and savings offerings by engaging directly with approximately 11.9 million employees in the U.S. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is purpose-driven and committed to conducting business in a way that is economically, ethically, socially and environmentally responsible.

Voya has earned recognition as:

one of the World’s Most Ethical Companies® by Ethisphere; a listed company on the Dow Jones Best-in-Class North America index; and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index. For more information, visit voya.com Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision-making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other. With a lens on balance, health & welfare, our work environment offers flexibility. The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work-life balance and still allowing the benefit of in-person collaboration. Some functions will continue to be 100% on-site and others may be fully remote, depending on business needs. We care We do the right thing We have customer passion We have a winning spirit We are the We Certified by the Great Place to Work® Institute as a Great Place to Work®, 2016-2025, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya’s culture is proudly recognized by multiple organizations. See a full listing of our awards and recognition.