Waterpark Operations Manager (Full-Time) Position Available In Cobb, Georgia

Waterpark Operations Manager (Full-Time) 2.8 2.8 out of 5 stars Marietta, GA 30062

Position Summary:

Six Flags White Water is seeking a dynamic and driven leader to lead our Operations team! This position is directly responsible for overseeing our Aquatics, Park Services, and Front Gate Operations. Specific Duties and Responsibilities Oversee all operational functions related to the safe and effective Waterpark operations. Monitor and ensure compliance with all aspects of the Aquatics training and safety programs including in-service training and ensure 100% compliance with all Ellis & Associates and Six Flags Standard Operating Procedures including regularly conducting in-service trainings. Monitor and affect Guest Satisfaction by championing guest service programs and initiatives. Develop and administer departmental policies and procedures. Support and enforce corporate Operations and Safety policies and initiatives. Train and motivate teams to provide World Class Friendly, Clean, Fast, and Safe Service. Routinely inspect all areas for hazards and other safety-related risks. Communicate with Park management and Team Members on any hazards that exist or may come to exist. Proactively manage safety and ensure all attractions are operating safely. Development and maintenance of expense budgets and annual business plans for areas of responsibility. Request and review bids for outside service contracts outlined within expense budgets. Collaborate with the Maintenance division to maximize safety and maximize the Guest ride experience. Responsible for maintaining a Total Safety culture for both Guests and Team Members. Maintain cleanliness throughout the Park with special attention to back areas and storage facilities. Track and proactively forecast staffing needs to ensure adequate staffing levels for Operations departments. Provide direct leadership for the seasonal leadership teams and perform periodic evaluations of their performance. Serve as a Park Guest Service Ambassador and work to resolve all guest concerns brought to your attention. Routinely review Guest Satisfaction Survey reports and follow up on positive and negative feedback. Monitor Team Member Voice Survey results and work with Human Resources to build on strengths and address areas of needed improvement. Perform all other duties as assigned.

Salary Range:

$65,000 – $70,000 Reporting Structure Reports directly to Waterpark Director Minimum Requirements At least 5 years of progressive leadership experience in Operations, theme parks, or similar operations. College degree in Business, Management, and/or equivalent management experience preferred. Demonstrated ability to lead teams of varying technical, educational, and generational backgrounds. Availability to work varied shifts including weekends, evenings, and holidays required. Proficiency in Microsoft Office applications specifically Word, Outlook, Excel, and PowerPoint. Must possess a valid driver’s license and be able to operate vehicles (including but not limited to forklifts, golf carts, cars, trucks). Must be able to work with chemicals and follow MSDS. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.