FIELD OPERATIONS MANAGER Position Available In DeKalb, Georgia

FIELD OPERATIONS MANAGER

Small Business Administrion Office of Disaster Recovery & Resilience (ODR&R), Field Operions Center

• East (FOCE) Summary You will serve as a

FIELD OPERATIONS MANAGER

for the Small Business Administrion (SBA), Field Operions Center East

• FOCE in Atlanta, Georgia. This position provides first level supervision to the Field Operions staff and act as an advisor as Field Operions Manager on all disasters, operional, and intergovernmental mters. Overview Accepting applicions Open & closing des 05/27/2025 to 06/03/2025 Salary $131,690
• $171,197 per year Pay scale & grade GS 14 Locion 1 vacancy in the following locion: Atlanta, GA Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required 76% or greer
• You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Temporary Promotion
• Not to Exceed 1 Year Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

IMP-25-FOCE-12741294

Control number 837657100 This job is open to Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency Career Transition Assistance Plan (CTAP) Eligibles; OR Current SBA Permanent Career and Career-Conditional Employees in the local commuting area. Videos Duties As a

FIELD OPERATIONS MANAGER

the GS-0301-14, some of your typical work assignments may include: Plans, directs, manages, evalues and coordines all aspects of disaster field operions in the delivery of the disaster assistance program. Develops, implements and monitors procedures and processes to respond consistently to all types of disasters in compliance with established procedures and in cooperion with Ste, Local, and Federal officials. Represents and serves as principal contact on the disaster declarion process meetings and conferences within the organizion and with other federal agencies, ste and local officials, disaster victims, and the general public. Personally, or through subordine supervisor(s) supervises and oversees staff performing field operions, Preliminary Damage Assessments (PDAs), loan closings, and administrive duties. Assesses the need and demands of disasters and recommends necessary adjustments to program plans to accommode fluctuing disaster activity, fluctuing staffing, budgetary limitions, or changes in program objectives as determined by FOCE and higher-level management.

IMPORTANT NOTES

This is a Temporary Promotion position

• not to exceed 1 year. SF-50 Required If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no wer or electricity and/or minimal lodging facilities. By applying for this position with SBA’s Field Operions Center East
• FOCE , you can enjoy challenging but sisfying work and join a highly motived and diverse team th helps families and businesses rebuild their lives after a disaster.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing de. This position is not included in a bargaining unit. Requirements Conditions of Employment U.S. citizenship is required. You must be able to obtain and maintain a Government travel credit card. You must meet time-in-grade requirements by the closing de, if applicable. This position is not included in a bargaining unit. You subject to a background and suitability investigion.

Qualificions Experience:

To receive credit, you must indice the month and year as well as the average hours worked per week for each employer. Average work hours must be sted on the resume to quantify each period of work experience or th experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or applicion or you red “Ineligible” for th grade level. GS-14: To qualify you must have least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service th has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstre the following: Overseeing, managing, or advising on the day-to-day operions of a disaster or emergency organizion/program; AND Assessing immedie needs and demands of disasters or emergency situions, planning for immedie and long-term needs, adapting, and applying approprie mix of resources and skills required to meet the specific needs; AND Managing large staff and creing plans to sisfy staffing needs and perform the agency’s functions; AND Delivering verbal communicion regarding the disaster or emergency and acting as the agency’s representive in discussions with government officials or prive sector partners. Additional informion on the qualificion requirements is outlined in the OPM Qualificions Standards Handbook of General Schedule Positions. It is available for your review on OPM’s Qualificions website: Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g. Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. This position is not included in a bargaining unit. All qualificion requirements must be met by 11:59 pm (Eastern Time) on 06/03/2025. Educion Educion may not be substituted for experience for this position. Additional informion If selected for this position, you eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees. Reasonable Accommodion (RA)

Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilition Act of 1973 as amended th would interfere with completing the USA Hire Competency Based Assessments, you granted the opportunity to request a RA in your online applicion. Requests for RA for the USA Hire Competency Based Assessments and approprie supporting documention for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualificions of the position, after notificion of the adjudicion of your request, you will receive an email invition to complete the USA Hire Competency Based Assessments, based on your adjudicion decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodion for Online Assessments here:

Career and InterAgency Career Transition Assistance Programs:

Career Transition Assistance Plan (CTAP) is a program th helps “surplus” or “displaced” federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Inter-Agency Career Transition Assistance (ICTAP) is a program th helps “surplus” or “displaced” federal employees improve their chances of finding a new job another agency (inter-agency; i.e. not applying to their current or former agency).

Selective Service:

If you are a male applicant born after December 31, 1959, you must certify th you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional informion . Telework may be available. For informion on

Telework :

Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above. To apply for this position, you must complete the online applicion and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 06/03/2025 to receive considerion. To begin, click Apply Online to access an online applicion. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to cree a new account. You taken to an online applicion. Complete the online applicion, verify the required documention, and submit the applicion. You will receive an email notificion when your applicion has been received for the announcement. To verify the stus of your applicion, log into your , select the Applicion Stus link and then select the More Informion link for this position. The Applicion Stus page will display the stus of your applicion, the documention received and processed, and your responses submitted to the online applicion. After submitting an online applicion, you notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message delivered to you both on screen and via email notificion. If you are asked to take the USA Hire Competency Based Assessments, you presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for . Note, set aside least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue a ler time, you can re-use the URL sent to you via email and also found on the Additional Applicion Informion page th can be loced in the applicion record in your USAJOBS account. Your uploaded documents may take several hours to clear the virus scan process. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have

• whether you’re a permanent, part-time, temporary or an intermittent employee.

You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies. Required Documents To apply for this position, you must provide a complete Applicion Package which includes:1. Your Resume showing hours worked per week, des of employment, and duties performed.2.

Completed Questionnaire Preview :

3. Other supporting documents, such as: Veterans’ documention, if applicable (e.g. DD-214 Member Copy 4 or other Member Copy showing type of discharge/character of service, SF-15 Form and reled documention, VA letter, etc.) Career Transition Assistance Program documention, if applicable (e.g. Certificion of Expected Separion, Reduction-In-Force Separion Notice, or Notice of Proposed Removal; SF-50 th documents the RIF separion action; and most recent performance appraisal.) If you are a current or former Federal employee, submit a copy of your official SF-50 or other official “Notificion of Personnel Action” document th shows the following informion to verify your eligibility for considerion as a stus applicant: your appointment in the competitive or excepted service tenure grade, step and salary highest grade held or full performance level of current or prior position (as applicable).

DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT.

Your lest resume submitted for this position used for qualificion determinions and supersedes previous submissions.

ELIGIBILITY INFORMATION

1. Career Transition Assistance Plan (CTAP): If you are claiming CTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show least a “fully successful” ring or equivalent), and proof of eligibility, i.e., a RIF separion notice or Certificion of Expected Separion, and SF-50 noting current position, grade level, and duty locion. In addition to meeting all qualificion requirements and selective placement factors (if applicable), CTAP eligibles must meet the Well-Qualified criteria with a score of 85 or above based on the competencies listed above for the position in order to be given priority considerion. Informion about CTAP eligibility is also on OPM’s Career Transition Resources website :

CTAP . 2.

If you are a veteran applying under the Veterans Employment Opportunity Act (VEOA) Appointing Authority or for any other Appointment based on your military service, you must submit a copy of your DD-214 copy showing type of discharge/character of service or other proof of creditable service. 3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered, or you are not eligible for appointment in this agency. How to Apply To apply for this position, you must complete the online applicion and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 06/03/2025 to receive considerion. To begin, click Apply Online to access an online applicion. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to cree a new account. You taken to an online applicion. Complete the online applicion, verify the required documention, and submit the applicion. You will receive an email notificion when your applicion has been received for the announcement. To verify the stus of your applicion, log into your , select the Applicion Stus link and then select the More Informion link for this position. The Applicion Stus page will display the stus of your applicion, the documention received and processed, and your responses submitted to the online applicion. After submitting an online applicion, you notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message delivered to you both on screen and via email notificion. If you are asked to take the USA Hire Competency Based Assessments, you presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for . Note, set aside least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue a ler time, you can re-use the URL sent to you via email and also found on the Additional Applicion Informion page th can be loced in the applicion record in your USAJOBS account. Your uploaded documents may take several hours to clear the virus scan process. Agency contact informion Antoan Massey Address Field Operions Center East•

FOCE 101

Marietta Street NW, Suite 700 Atlanta, GA 30303 US Next steps Based on your applicion and your responses to the applicion questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodion for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results kept on record for one year and used toward future positions for which you might apply th require the same assessments. To be considered for the position, you must meet all qualificions, including meeting or exceeding the cut score on the required assessments.

SUITABILITY, CLEARANCE & REQUIREMENTS

A background investigion may be required for all new hires. Appointment subject to the applicant’s successful completion of a background investigion and favorable adjudicion. Failure to successfully meet these requirements grounds for terminion. SBA uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United Stes. Learn more about , including your rights and responsibilities. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents Required Documents To apply for this position, you must provide a complete Applicion Package which includes:1. Your Resume showing hours worked per week, des of employment, and duties performed.2.

Completed Questionnaire Preview :

3. Other supporting documents, such as: Veterans’ documention, if applicable (e.g. DD-214 Member Copy 4 or other Member Copy showing type of discharge/character of service, SF-15 Form and reled documention, VA letter, etc.) Career Transition Assistance Program documention, if applicable (e.g. Certificion of Expected Separion, Reduction-In-Force Separion Notice, or Notice of Proposed Removal; SF-50 th documents the RIF separion action; and most recent performance appraisal.) If you are a current or former Federal employee, submit a copy of your official SF-50 or other official “Notificion of Personnel Action” document th shows the following informion to verify your eligibility for considerion as a stus applicant: your appointment in the competitive or excepted service tenure grade, step and salary highest grade held or full performance level of current or prior position (as applicable).

DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT.

Your lest resume submitted for this position used for qualificion determinions and supersedes previous submissions.

ELIGIBILITY INFORMATION

1. Career Transition Assistance Plan (CTAP): If you are claiming CTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show least a “fully successful” ring or equivalent), and proof of eligibility, i.e., a RIF separion notice or Certificion of Expected Separion, and SF-50 noting current position, grade level, and duty locion. In addition to meeting all qualificion requirements and selective placement factors (if applicable), CTAP eligibles must meet the Well-Qualified criteria with a score of 85 or above based on the competencies listed above for the position in order to be given priority considerion. Informion about CTAP eligibility is also on OPM’s Career Transition Resources website :

CTAP . 2.

If you are a veteran applying under the Veterans Employment Opportunity Act (VEOA) Appointing Authority or for any other Appointment based on your military service, you must submit a copy of your DD-214 copy showing type of discharge/character of service or other proof of creditable service. 3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered, or you are not eligible for appointment in this agency. How to Apply To apply for this position, you must complete the online applicion and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 06/03/2025 to receive considerion. To begin, click Apply Online to access an online applicion. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to cree a new account. You taken to an online applicion. Complete the online applicion, verify the required documention, and submit the applicion. You will receive an email notificion when your applicion has been received for the announcement. To verify the stus of your applicion, log into your , select the Applicion Stus link and then select the More Informion link for this position. The Applicion Stus page will display the stus of your applicion, the documention received and processed, and your responses submitted to the online applicion. After submitting an online applicion, you notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message delivered to you both on screen and via email notificion. If you are asked to take the USA Hire Competency Based Assessments, you presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for . Note, set aside least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue a ler time, you can re-use the URL sent to you via email and also found on the Additional Applicion Informion page th can be loced in the applicion record in your USAJOBS account. Your uploaded documents may take several hours to clear the virus scan process. Agency contact informion Antoan Massey Address Field Operions Center East•

FOCE 101

Marietta Street NW, Suite 700 Atlanta, GA 30303 US Next steps Based on your applicion and your responses to the applicion questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodion for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results kept on record for one year and used toward future positions for which you might apply th require the same assessments. To be considered for the position, you must meet all qualificions, including meeting or exceeding the cut score on the required assessments.

SUITABILITY, CLEARANCE & REQUIREMENTS

A background investigion may be required for all new hires. Appointment subject to the applicant’s successful completion of a background investigion and favorable adjudicion. Failure to successfully meet these requirements grounds for terminion. SBA uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United Stes. Learn more about , including your rights and responsibilities. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 05/27/2025 to 06/03/2025 Salary $131,690

• $171,197 per year Pay scale & grade GS 14 Locion 1 vacancy in the following locion: Atlanta, GA Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required 76% or greer
• You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Temporary Promotion
• Not to Exceed 1 Year Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

IMP-25-FOCE-12741294

Control number 837657100 ., .