Janitorial Operations Manager – Atlanta Position Available In Gwinnett, Georgia

Job Description:

Janitorial Operations Manager Summary The Janitorial OperationsManager provides direct oversight to hourly employees. This personensures that standards are being met, locations are fully staffedand continually works to develop the employees that report to them.

Through evaluation of sites and excellent communication skills, theOperations Manager ensures customer satisfaction on every level.

Job Duties Recruit and hire employees to ensure accounts areproperly staffed according to contract specifications Assign dutiesand tasks to employees and inspect work for cleanliness andcompletion Determine work procedures and prepare schedules whileensuring the account stays within the given labor budget Conductnew hire orientation, safety training, job training, etc., toassure hourly employees can perform tasks in an efficient and safemanner Prepare and review all required paperwork such as timesheets, accident reports, new hire paperwork, employee trainingrecords, work orders, equipment, and supply orders. Create an openline of communication by assisting in employee relations problems,and coaching and counseling employees to empower success Establishrelationships with customers by visiting accounts regularly toensure the highest quality of service Resolve problems andcomplaints promptly to maintain the highest customer satisfactionpossible Document customer contacts and concerns on an on-goingbasis, and assist with follow through to assure issues are resolvedMonitor assigned accounts for work order opportunities andadditional work that can be added to the contract Requirements Twoto three years of management experience is required. A qualifiedindividual must have several years of janitorial industryexperience as well. Must be able to multitask and adapt to changingenvironments. Must have a customer service mindset, and trainingskills. Experience with Microsoft and Google applications isrequired. Diversified Maintenance Systems, is an Equal OpportunityEmployer. We consider qualified applicants for employment withoutregard to race, religion, color, national origin, ancestry, age,sex, gender, gender identity, gender expression, sexualorientation, genetic information, medical condition, disability,marital status, or protected veteran status.