Operations Manager Position Available In Henry, Georgia
Tallo's Job Summary: Operations Manager needed at RCC Associates in Stockbridge, GA. Responsibilities include overseeing operational processes, monitoring KPIs, collaborating with department managers, ensuring compliance, and leading process improvement initiatives. Required skills include leadership, organizational, and project execution skills, along with proficiency in business software tools. Full-time position with a salary range of $58,000.00 - $60,000.00 per year, along with benefits. Bachelor's degree and 3 years of operations experience required.
Job Description
Operations Manager RCC Associates Stockbridge, GA 30281
Duties/Responsibilities:
- Oversee and improve operational processes across all service areas (insurance, accounting, taxes, etc.).
- Monitor and track key performance indicators (KPIs) to ensure efficiency, productivity, and quality control.
- Collaborate with department managers to streamline workflows and eliminate bottlenecks.
- Ensure compliance with regulatory and company policies.
- Assists with budget preparation for operations department.
- Lead process improvement initiatives using data-driven decision-making.
- Assist with quarterly planning, Rocks execution, and weekly Level 10 Meetings (L10s) in Ninety.io.
- Assists with, or prepares and updates, organization’s operations manual and policies.
- Performs other related duties as required
- Promote a culture of accountability, service excellence, and continuous improvement.
Required Skills/Abilities:
- Minimum of 3 years of experience in operations, ideally within a service-oriented or multi-departmental organization.
- (Spanish/English).
- Strong leadership, organizational, team management, and project execution skills.
- Proficient in business software tools such as CRM systems, Microsoft Office Suite (or similar), and QuickBooks.
- Knowledge of bookkeeping principles.
- Knowledge of payroll systems.
- Solid understanding of federal and state tax preparation for both individuals and businesses.
- Property & Casualty Insurance License is a plus, but not required.
- Excellent communication skills and a proven ability to solve problems effectively.
Education and Experience:
- Bachelor’s degree in Business Administration, Management, or a related field, or equivalent professional experience.
- Minimum of 3 years of experience in operations, ideally within a service-oriented or multi-departmental organization.
Job Type:
Full-time Pay:
$58,000.00 – $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Monday to Friday Ability to
Commute:
Stockbridge, GA 30281 (Required) Ability to
Relocate:
Stockbridge, GA 30281: Relocate before starting work (Required)
Work Location:
In person
