Director of Business Operations Position Available In Plaquemines, Louisiana

Director of Business Operations Plaquemines Community CARE Centers Foundation Inc – 5.0 Belle Chasse, LA Job Details Full-time $80,000 – $97,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Professional development assistance Retirement plan Qualifications Community engagement EHR systems 5 years Healthcare Administration HIPAA Employment & labor law Finance Master’s degree Bachelor’s degree HRIS Business Administration Financial management Senior level Business Leadership Full Job Description Why Join Us? The Plaquemines Community CARE Centers Foundation, Inc., as the human services agency for the parish, promotes growth and resilience, through coordinated prevention, advocacy, assessment, education, counseling, and early intervention to improve the quality of life for children and their families, the elderly, and community members with disabilities. Our vision is to improve the well-being of the residents of Plaquemines Parish, “One child, one family at a time!” Join our team to make a meaningful impact while working in a dynamic and supportive environment.

Summary/Objective:

Rooted in our mission of compassionate care and community support, the Director of Business Operations serves as a strategic partner and operational leader at PCCCF. This role is responsible for safeguarding the financial sustainability and organizational effectiveness of our agency. The Director plays a hands-on role in financial oversight, facility operations, and leadership coordination, ensuring the agency delivers on its promise to support individuals and families with dignity and excellence. This position requires a systems thinker who thrives in mission-driven environments and is capable of managing complex workflows and compliance demands. The Director of Business Operations provides essential oversight to ensure processes are aligned with agency values and workforce needs. With a lens of accountability, care, and collaboration, this leader will help steer the organization through daily operations and long-term planning, supporting both the Executive Director and broader agency goals.

Essential Functions & Responsibilities:

Financial Management:

Collaborate with the Finance Team to develop and manage the annual agency budget, ensuring fiscal sustainability and alignment with strategic goals. Serve as the primary liaison to the Financial Controller. Oversee financial reporting processes, including the preparation, review, and analysis of income statements, balance sheets, and cash flow statements. Track and maintain financial records across multiple funding sources to ensure grant compliance and proper fund allocation. Monitor all revenue cycles, including Medicaid and private insurance billing, ensuring timely and accurate submissions. Review billing decisions for clients who have lost insurance coverage, applying organizational and regulatory policies appropriately. Manage payroll, accounts payable/receivable, and vendor contracts. Ensure accurate salary allocations in compliance with grant and funding requirements. Maintain financial records in compliance with audit standards and organizational policies. Identify financial risks and develop mitigation strategies. Prepare and present monthly financial reports to the Executive Director and Board of Directors. Coordinate and prepare materials for Board Finance Meetings. Lead the annual financial audit and 990 tax filing process. Maintain the agency’s good standing with the Louisiana Secretary of State through timely filings. Manage all organizational insurance policies, ensuring coverage is up to date and sufficient to mitigate risk. Support financial planning for program expansion and long-term sustainability.

Operations Management:

Oversee daily facility operations, including administrative systems, IT coordination, building maintenance, and workplace safety. Implement and maintain policies and procedures to promote efficiency and compliance. Supervise and support administrative and financial staff. Manage vendor relationships and coordinate supply and equipment procurement. Ensure agency-wide compliance with HIPAA and all relevant state, federal, and accrediting body regulations. Lead and facilitate regular staff meetings to align goals, improve communication, and resolve operational concerns.

Human Resources Management:

Provide oversight of HR functions in partnership with the agency’s outsourced HR team. Ensure alignment between HR practices and agency values, policies, and compliance requirements. Promote a workplace culture of inclusion, trust, and mutual respect. Review and approve employee time records and leave tracking in accordance with organizational policies. Support HR-related processes including but not limited to policy and procedure administration, performance management, recruitment planning, and onboarding, as needed.

Strategic Planning & Leadership:

Supervise the Finance Team, Office Manager, Administrative Assistant, and Executive Coordinator. Conduct performance evaluations and support professional development for direct reports. Partner with the Executive Director and senior leadership to shape and implement strategic initiatives. Contribute operational and financial insights to leadership decision-making. Assist in preparing grant budgets and supporting grant applications. Collaborate on the planning and execution of fundraising events, coordinating internal staff responsibilities. Champion the agency’s mission and values through effective leadership and community engagement.

Education, Experience, & Qualifications:

Bachelor’s degree in Business Administration, Finance, Healthcare Administration, Human Resources, or related field (Master’s degree preferred). Minimum of 5 years of progressive leadership experience in finance, operations, and HR, ideally within healthcare or mental health services. Strong understanding of nonprofit financial management, Medicaid/insurance reimbursement models, and compliance standards. Experience with electronic health record (EHR) systems, billing systems, and HRIS platforms. Deep knowledge of HIPAA, labor laws, and general healthcare compliance.

Work Environment & Demands:

This position typically follows a 40-hour work week, Monday through Friday, with standard hours of 9:00 AM to 5:00 PM, however, flexibility with hours and availability may be required based on organizational need. The position requires working in an office and group therapy environment, with occasional travel to community partner events and participant locations. The role requires flexibility in adapting to varying CARE Center needs and program demands. Physical requirements include the ability to lift up to 25 pounds occasionally (e.g., office materials or supplies). May involve standing or walking for extended periods while some tasks may require bending, stooping, or reaching. Regular use of standard office equipment such as computers, phones, and various digital devices. Capacity to perform repetitive tasks; read, analyze, and interpret data; maintain visual attention and mental concentration for significant periods of time. The Plaquemines Community CARE Centers Foundation, Inc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category. We are committed to providing reasonable accommodation for individuals with disabilities throughout the application and employment process. If you require accommodation to participate in any aspect of the hiring process, please contact:

Job Type:

Full-time Pay:

$80,000.00 – $97,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person