Operations Manager Position Available In Hampshire, Massachusetts

Operations Manager | Full-Time | Mullins Center (UMass-Amherst)
Location
US-MA-Amherst
Job

ID 2025-23734

Location Name
Mullins Center (UMass-Amherst) Category Operations Type Regular Full-Time
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Reports to the Director of Operations. The Champions Center Building Manager wil manage, supervise and coordinate housekeeping of the basketball practice facility of Mullins Center; oversee building operations; and maintain quality of basketball equipment. Helps manage and assist in arena changeovers and basketball related arena needs.
This role pays an annual salary of $50,000.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until September 5, 2025.
Responsibilities
Assume management responsibility for all services and activities involved in the operations of the basketball practice facility
Train, motivate and evaluate custodians; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures
Assist in the planning, directing, coordinating and reviewing the work plans for the practice facility operations
Order building supplies and materials for maintenance programs within budget guidelines; receive and inventory supplies
Perform low-level building maintenance such as painting and other minor repairs
Coordinate high-level building maintenance with campus facilities and outside vendors
Coordinate the setup of public hospitality events held in the Champions Center
Working knowledge of operations/custodial equipment including forklifts, pallet jacks, basketball floors, ride on floor scrubbers, vacuums, etc.
Perform day-to-day custodial needs as assigned
Coordinate housekeeping needs with custodian
Maintain departmental equipment including basketball hoops, rims/nets, and courts
Assist in arena conversations
Other duties and responsibilities as assigned
Qualifications
Degree preferred; equivalent experience will be acknowledged
Minimum of 3-5 years’ experience in building maintenance including at least one year of building work in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping
Must have a demonstrated ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills
Must have the ability to work long hours, nights, weekends and holidays
Must be self-motivated and have excellent organizational skills
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.