Operations Manager Position Available In Middlesex, Massachusetts

Operations Manager Taggart Building & Remodeling Framingham, MA Job Details Full-time $60,000 – $80,000 a year 10 hours ago Benefits Paid holidays Paid time off Qualifications Spanish Teamwork Interpersonal skills Social media management Administrative experience (1-2 years) Mid-level Microsoft Office Administrative experience Bachelor’s degree Attention to detail Construction management experience (1-2 years) Construction management Cross-functional collaboration Business Associate’s degree Operations Leadership Communication skills Time management

Full Job Description Job Title:

Administrative/Operations Director Location:

Framingham, MA, 01701

Job Type:

Full-Time, Salary Job Summary:

The Administrative/Operations Director is responsible for overseeing the daily administrative and operational functions of the company. This role requires a strong leader who can manage a variety of tasks, coordinate with multiple departments, and ensure that business processes run efficiently. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities while maintaining effective communication with team members, clients, and stakeholders.

Key Responsibilities:

1. Daily Planning and Administration Review and respond to emails, calls, and messages to address urgent matters. Organize and prioritize the daily agenda, categorizing tasks into operational, marketing, financial, HR, and sales objectives. Ensure daily activities align with the company’s strategic goals. 2. Team Coordination and Scheduling Coordinate the team’s daily schedule and send memos regarding job walks, design consultations, proposal reviews, client meetings, and one-on-ones. Liaise with the Project Manager to stay updated on project requirements, progress, and resource needs. Attend meetings with bookkeeping, accounting, business advisors, and insurance providers. 3. Project and Order Management Maintain up-to-date project management boards and pipelines. Execute follow-up tasks based on project stages to ensure smooth progression. 4. Proposal Development and Bidding Oversee proposal development, including takeoffs and measurements. Research pricing, materials, and options in collaboration with the team. Ensure proposals are detailed, accurate, visually appealing, and client-aligned. 5. Financial and Transaction Audits Conduct audits to verify transaction accuracy and resolve discrepancies. Ensure financial records are well-maintained and compliant with company policies. 6. Client Relationship Management Schedule and conduct client check-ins to address questions and refine proposals. Prioritize current clients while actively engaging new leads to encourage project sign-offs. Call inbound and cold leads daily to qualify opportunities, build rapport, and move them forward in the sales pipeline. 7. Staff Training and Development Train staff on procedures, standards, and professional development topics. Analyze marketing performance and recommend strategy adjustments. Oversee marketing content production across all channels. 8. General Administration Manage office inventory, process receipts, and handle reimbursements. Monitor employee attendance and keep performance records current. Review job site photos, respond to homeowner questions, and document updates. Ensure CRM records are accurate and up-to-date. 9. End-of-Day Review Ensure all daily objectives are met and follow up on outstanding items. Prepare for the next day by organizing tasks and materials. Coordinate content delivery with the social media team.

Qualifications:

Proven experience in operations or administrative leadership, preferably in construction or a related industry. Strong organizational, multitasking, and time management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office, CRM systems, and project management tools. High attention to detail with a proactive mindset.

What We Offer:

Competitive salary based on experience Paid time off and holidays Professional development opportunities Collaborative and supportive team culture

Physical Demands:

Extended computer and phone use required. Regular sitting, reaching, and movement within the office. Occasional lifting of up to 30 lbs. Vision requirements include close, distance, and screen focus adjustment.

Education and Experience:

Required:

Associate’s Degree in Business, Operations, or related field

Preferred:

Bachelor’s Degree in Business, Management, or Operations Experience in construction or service-based businesses is a strong plus Commitment to

Diversity:

As an equal opportunity employer, Taggart Building & Remodeling is committed to fostering an inclusive, diverse, and respectful workplace. We hire based on talent, regardless of race, religion, gender identity, sexual orientation, or background. We believe that our team should reflect the community we serve. How to

Apply:

If this role excites you, we’d love to hear from you.

Send your resume to:

Please include the job title and where you found this position in the subject line.

Job Type:

Full-time Pay:

$60,000.00 – $80,000.00 per year

Schedule:

8 hour shift

Language:

Spanish (Preferred) Portugese (Preferred) Ability to

Commute:

Framingham, MA 01701 (Required)

Work Location:

In person