TOC Operations Manager/Deputy Program Manager (Contingent Upon Award) Position Available In Hancock, Mississippi

TOC Operations Manager/Deputy Program Manager (Contingent Upon Award)
Job Locations
US-MS-Stennis

ID 2025-9190

Company All Native Federal Systems Company Category IT / Cyber Security / Network Systems Position Type Regular Full-Time Remote No
Summary
All Native Group is seeking a qualified TOC Operations Manager/Deputy Program Manager to support USCIS Enterprise Infrastructure Division. This position could be located at Stennis Space Center, Mississippi. This is a proposal position and employment is contingent upon award.
Essential Functions

• Provide high‐quality project and program management standards across the whole project lifecycle.
• Advise clients on the project cost, program, risks and issues.
• Lead and manage multi‐disciplinary professional teams.
• Plan, initiate, and manage information technology (IT) projects.
• Lead and guide the work of technical staff.
• Serve as liaison between business and technical aspects of projects.
• Plan project stages and assess business implications for each stage.
• Monitor progress to assure deadlines, standards, and cost targets are met.

Competencies
Ability to provide for proactive monitoring of enterprise health and ensure optimal network availability and performance in support of organizational productivity
Ability to provide for timely resolution of incidents while monitoring trends and identifying and addressing root cause ofmon technical problems and documenting solutions tomon problems before they be trends
Knowledge and experience needed to ensure accurate discovery, assessment, and documentation of the operational baseline coupled with accurate and timely performance reporting

• Ability to continuously evolve and improve monitoring techniques by implementing industry best practices, new tools, and innovative methods to include Artificial Intelligence for IT Operations (AIOps)
  Supervisory Responsibility
  This is a supervisory position with personnel and financial leadership duties within this role.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such asputers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must be able to remain in a stationary position 75% of the time.
Occasionally moves about inside the office to access file cabinets, office machinery, etc.
Constantly operates aputer and other office productivity machinery, such as a calculator, copy machine, andputer er.
Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
Frequently moves standard office equipment up to 25 pounds.
Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a part position. Typical days and hours of work are within the parameters of Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need.
Travel
Travel is primarily local during the business day, although some out of the area travel and overnight may be expected.
Experience

• Minimum of 5+ years of IT Project Management experience
  Education
• Bachelor’s Degree or 10+ years IT experience
  Additional Eligibility Qualifications
• Project Management Professional (PMP) or equivalent certification
• Certification in at least one of the following: CCNP; CCIE;

MCITP/MCSE

CISSP or equivalent.
Security Clearance

• DHS EOD eligibility required
  Drug Free Workplace
  All Native Group is a Drug Free Workplace.

It is our policy that all new hires must successfullyplete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.
AAP/EEO Statement All Native Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Other Duties
Please note this job description is not designed to cover or contain aprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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