Supervisor – Urology Position Available In Buncombe, North Carolina

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• Avl•Sweeten Creek”,”Address”:{“Line1″:”3165 Sweeten Creek Road”,”Line2″:null,”City”:”Asheville”,”State”:{“Name”:”North Carolina”,”Code”:”NC”},”PostalCode”:”28803″,”Country”:{“Id”:”2214e752-d2b1-402a-a3c7-41b04e9b2139″,”Name”:”United States”,”Code”:”USA”}},”DisplayName”:false,”DisplayLocationId”:false,”DisplayDescription”:true,”DisplayAddress”:true,”DisplayStreetAddress”:false,”Coordinates”:{“Longitude”•82.

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UROLO002004

“,”Description”:”u003cpu003eu003cstrongu003eAeroflow Health u0026ndash; Urology Supervisoru003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eThe shift for this position is Monday

• Friday 9:00 am
• 6:00 pm ESTu003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eThis is a hybrid position with the first 60 days being fully in office in Asheville u0026ndash; after the initial 60 days it will move to a fully remote format with occasional instances to come onsite to the corporate headquarters in Asheville.

u0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eAeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000u0026rsquo;s list of fastest-growing companies in the U.S.u003cbr /u003eu003cbr /u003eu003c/pu003enu003cpu003eAs Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. Weu0026rsquo;re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus better the everyday lives of the employees that work so hard to service our patients.u003c/pu003enu003cpu003eu003cstrongu003eThis is a hybrid position with the first 60 days being fully in office in Asheville u0026ndash; after the initial 60 days it will move to a fully hybrid format. u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eThe Opportunityu003c/strongu003eu003c/pu003enu003cpu003eWithin Aeroflow, the Urology team is comprised of many different roles, with all one purpose u0026ndash; to provide great customer service to our new and current patients. u003cbr /u003eu003cbr /u003eThe supervisor plays a critical leadership role by managing a team of continence care representatives, ensuring high-quality patient care and efficient day-to-day operations. This position serves as both a decision-maker and support system for their team, handling procedural questions, resolving issues, and maintaining departmental standards and policies. Flexibility and adaptability are essential, as the supervisor will need to respond to evolving departmental needs as outlined by upper management.u003c/pu003enu003cpu003eu003cstrongu003eYour Primary Responsibilitiesu003c/strongu003eu003c/pu003enu003cpu003eWe are currently seeking a Urology Supervisor. The Urology Supervisor is typically responsible for:u003c/pu003enu003ch4u003eu003cstrongu003e

Daily Tasks:

u003c/strongu003eu003c/h4u003enu003culu003enu003cliu003eComplete daily phone report.u003c/liu003enu003cliu003eEnsure team members complete their non-negotiable tasks from the previous day; address any missed items with accountability measures.u003c/liu003enu003cliu003eBe available for real-time support including supervisor calls, procedural questions, and issue resolution.u003c/liu003enu003cliu003eAudit logs of new employees to ensure compliance and quality standards.u003c/liu003enu003cliu003eComplete and submit timecards for all direct reports accurately and on time.u003c/liu003enu003c/ulu003enu003ch4u003eu003cstrongu003e

Weekly Tasks:

u003c/strongu003eu003c/h4u003enu003culu003enu003cliu003eMonitor and assist any team members who are falling behind in performance or responsibilities.u003c/liu003enu003cliu003eConduct 2u0026ndash;3 hours of employee audits per week to ensure quality and adherence to protocols.u003c/liu003enu003cliu003eReview and follow up on team-related processesu003c/liu003enu003c/ulu003enu003ch4u003eu003cstrongu003e

Monthly Tasks:

u003c/strongu003eu003c/h4u003enu003culu003enu003cliu003eContribute to meeting Urology sales goals as well as team-specific performance metricsu003c/liu003enu003cliu003eParticipate in ongoing training sessions led by the Vice President, Sales Manager, and/or Operations Manager. Topics may include new systems, product updates, and strategies for team development.u003c/liu003enu003cliu003eEmployee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.u003c/liu003enu003cliu003eCompliance is a condition of employment and is considered an element of job performanceu003c/liu003enu003cliu003eMaintain HIPAA/patient confidentialityu003c/liu003enu003cliu003eOther job duties assignedu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eSkills for Successu003c/strongu003eu003c/pu003enu003culu003enu003cliu003eStrong problem-solving skills and the ability to make effective decisions in real time.u003c/liu003enu003cliu003eExcellent communication and interpersonal skills.u003c/liu003enu003cliu003eAbility to adapt quickly to departmental changes and evolving priorities.u003c/liu003enu003cliu003eSolid organizational skills and attention to detail.u003c/liu003enu003cliu003eProficiency with internal systems and comfort with learning new tools and technologies.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eRequired Qualificationsu003c/strongu003eu003c/pu003enu003culu003enu003cliu003eHigh school diploma or equivalentu003c/liu003enu003cliu003eAt least 1-3 years in a supervisory or leadership roleu003c/liu003enu003cliu003eExcellent leadership and communication skills, with the ability to inspire and motivate a team.u003c/liu003enu003cliu003eExceptional customer service skills, with a commitment to delivering positive customer experiences.u003c/liu003enu003cliu003eAbility to thrive a fast-paced, dynamic environment and adapt to changing priorities. u003cbr /u003eu003cbr /u003eu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eYou might also haveu003c/strongu003eu003c/pu003enu003culu003enu003cliu003ePrevious experience with performance metrics, audits, or process improvement initiatives.u003c/liu003enu003cliu003ePrevious management experienceu003c/liu003enu003cliu003eWorked previously in DME, medical supply, or healthcare fieldu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cdivu003enu003cpu003eu003cstrongu003eWhat Aeroflow Offersu003c/strongu003eu003c/pu003enu003cpu003eCompetitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and

SO MUCH MORE!

!u003c/pu003enu003cpu003eu003cstrongu003eHere at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eFamily Forward Certifiedu003c/liu003enu003cliu003eGreat Place to Work Certifiedu003c/liu003enu003cliu003e5000 Best Place to Work award winneru003c/liu003enu003cliu003eHME Excellence Awardu003c/liu003enu003cliu003eSky High Growth Awardu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003cstrongu003eIf youu0026rsquo;ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!u003c/strongu003eu003c/pu003enu003cpu003eAeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.u003c/pu003enu003c/divu003enu003cpu003eu003cstrongu003eIf this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.u003c/strongu003eu003c/pu003e”,”EqualOpportunityEmployerDescription”:null,”PayTransparencyPolicyStatement”:null,”MatchScore”:1.0,”HasApplied”:false,”ApplicationJobBoardName”:null,”ApplicationJobBoardId”:null,”DateApplied”:null,”Salaried”:true,”CompensationAmount”:null,”PublishingStatus”:1,”Links”:[],”BehaviorCriteria”:[],”MotivationCriteria”:[],”EducationCriteria”:[],”LicenseAndCertificationCriteria”:[],”SkillCriteria”:[],”WorkExperienceCriteria”:[],”JobBoardMemberships”:[{“JobBoardId”:”8ac052e6-225b-46cd-8508-eb54bfdc4f3c”,”PublishedInternal”:true,”PublishedExternal”:true,”ExternalPostedDate”:”2025-04-18T17:04:52.881Z”,”InternalPostedDate”:”2025-04-18T17:04:52.881Z”}],”AssessmentUri”:null,”AssessmentStatus”:null,”OpportunityIsClosed”:false,”TravelRequired”:null,”TravelDescription”:null,”SupervisorName”:null,”Assessments”:[],”ApplicationId”:null,”CompensationAnnualMinimum”:null,”CompensationAnnualMaximum”:null,”CompensationHourlyMinimum”:null,”CompensationHourlyMaximum”:null,”CompensationCurrencyCode”:null,”CompensationCurrency”:null,”JobLocationType”:null,”PayRangeVisible”:false,”PayRange”:{“PayRangeMinimum”:null,”PayRangeMaximum”:null},”PayRangeCurrencyCode”:”USD”,”OpportunityType”:0}); var applicantSourceId = null; if (applicantSourceId) { US.utils.sessionStorage.setItem(“applicantSourceId”, applicantSourceId); } var renderer = new US.Opportunity.

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Urology Job Category:

Management Requisition Number:

UROLO002004

Posting Details Posted:

April 18, 2025 Full-Time Locations Showing 1 location NC

• Avl•Sweeten Creek3165 Sweeten Creek RoadAsheville, NC 28803, USA NC•Avl•Sweeten Creek3165 Sweeten Creek RoadAsheville, NC 28803, USA +0 more locations less locations Job Details Description Aeroflow Health•Urology Supervisor
  The shift for this position is Monday•Friday 9:00 am•6:00 pm EST
  This is a hybrid position with the first 60 days being fully in office in Asheville•after the initial 60 days it will move to a fully remote format with occasional instances to come onsite to the corporate headquarters in Asheville.

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S.
As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus better the everyday lives of the employees that work so hard to service our patients.
This is a hybrid position with the first 60 days being fully in office in Asheville

• after the initial 60 days it will move to a fully hybrid format. The Opportunity
  Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose
• to provide great customer service to our new and current patients.

The supervisor plays a critical leadership role by managing a team of continence care representatives, ensuring high-quality patient care and efficient day-to-day operations. This position serves as both a decision-maker and support system for their team, handling procedural questions, resolving issues, and maintaining departmental standards and policies. Flexibility and adaptability are essential, as the supervisor will need to respond to evolving departmental needs as outlined by upper management.
Your Primary Responsibilities
We are currently seeking a Urology Supervisor. The Urology Supervisor is typically responsible for:

Daily Tasks:

Complete daily phone report.
Ensure team members complete their non-negotiable tasks from the previous day; address any missed items with accountability measures.
Be available for real-time support including supervisor calls, procedural questions, and issue resolution.
Audit logs of new employees to ensure compliance and quality standards.
Complete and submit timecards for all direct reports accurately and on time.

Weekly Tasks:

Monitor and assist any team members who are falling behind in performance or responsibilities.
Conduct 2-3 hours of employee audits per week to ensure quality and adherence to protocols.
Review and follow up on team-related processes

Monthly Tasks:

Contribute to meeting Urology sales goals as well as team-specific performance metrics
Participate in ongoing training sessions led by the Vice President, Sales Manager, and/or Operations Manager. Topics may include new systems, product updates, and strategies for team development.
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance is a condition of employment and is considered an element of job performance
Maintain HIPAA/patient confidentiality
Other job duties assigned Skills for Success Strong problem-solving skills and the ability to make effective decisions in real time.
Excellent communication and interpersonal skills.
Ability to adapt quickly to departmental changes and evolving priorities.
Solid organizational skills and attention to detail.
Proficiency with internal systems and comfort with learning new tools and technologies. Required Qualifications High school diploma or equivalent
At least 1-3 years in a supervisory or leadership role
Excellent leadership and communication skills, with the ability to inspire and motivate a team.
Exceptional customer service skills, with a commitment to delivering positive customer experiences.
Ability to thrive a fast-paced, dynamic environment and adapt to changing priorities. You might also have Previous experience with performance metrics, audits, or process improvement initiatives.
Previous management experience
Worked previously in DME, medical supply, or healthcare field What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and

SO MUCH MORE!

!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified
Great Place to Work Certified
5000 Best Place to Work award winner
HME Excellence Award
Sky High Growth Award If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.

Qualifications Skills Behaviors :

Motivations :

Education Experience Licenses & Certifications $(function () { $(“.twitter-share-button”).attr(“data-lang”, US.CurrentLocale.locale); ko.applyBindings(US.CurrentOpportunityDetailViewModel, $(“#opportunityDetailView”)[0]); }); !function (d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (!d.getElementById(id)) { js = d.createElement(s); js.id = id; js.src = “//platform.twitter.com/widgets.js”; fjs.parentNode.insertBefore(js, fjs); } }(document, “script”, “twitter-wjs”); 1, foreach: errors”>