Quality Operations Manager Position Available In Cabarrus, North Carolina

Quality Operations Manager 2.9 2.9 out of 5 stars Kannapolis, NC 28081 Job purpose Reporting to Sr Operations Manager, the Q&O Manager is responsible for coordinating with our Labor partner all aspects related to Quality, Productivity and Process guidance related to products & conditions going through our RIMS platform. Our ideal candidate possesses tremendous multi-tasking & troubleshooting skills as well as understanding the mission and vision. Responsibilities

• Drive efficient processes by working closely with all departments / contractors / labor partner providing guidance and SOP support related to: o Inbound product o RIMS receiving & Quality guidelines o Condition assessment of the products o Inventory sort, put away, picking and shipping o Returns processing / fraud reporting o Projects to meet and/or exceed KPI’s.

(Unit cost – Processing time – Time to Fulfill & Quality Standards)

• Manage process and flow by coaching Labor Partner to comply with service agreements including but not limited to independent decision making by prioritizing business needs
• Troubleshoot, perform root cause analysis and follow up with the proper corrective action to resolve any systemic/operational issues with any of the departments in collaboration of the Labor Partner
• Actively participate, implement initiatives to maintain a 5S work environment
• Coordinate, analyze and/or lead continuous improvement projects with Labor Partner where applicable
• Work &/or assist onboarding special projects & specialty brands as needed
• Other duties may be assigned from time to time by your manager Qualifications
• Demonstrated ability to drive results through analytical, problem-solving and decision-making skills
• Continuous Improvement experience / attitude
• Must have strong verbal, written, project management and presentation skills
• Strong influencing skills and the ability to gain buy-in from others
• Able to work independently, dependable, enthusiastic, and dedicated
• Fluent in Spanish preferred Working conditions
• Ability to flex working hours as needed based on production volume
• Ability to work weekends and/or varying shifts
• Regularly work in a non-climate controlled environment
• Lift up to 50 lbs.
• Ability to be on feet most of the day Direct reports

Perks:

• Competitive base salary and benefits
• Flexible paid time off
• Health, dental, vision, and life insurance
• Opportunity to work with people who are passionate about what they do and like to have fun Equal opportunity employer.

Job Type:

Full-time Pay:

$60,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Kannapolis, NC 28081 (Required) Ability to

Relocate:

Kannapolis, NC 28081: Relocate before starting work (Required)

Work Location:

In person