Ops Supervisor – Hub Position Available In Forsyth, North Carolina

Job Description:

This is a frontline supervisor position that supports the FedExSafety Above All Culture and manages specific day-to-day operationsand an assigned staff. Responsible for ensuring safe and efficientpackage sortation through the management of Package Handlers. TheOperations Supervisor may also manage administrative employees andfunctions and ensures administrative processes are compliant withFedEx policies and procedures and governmental regulations.

ESSENTIAL FUNCTIONS

Serves as a champion for FedEx’s Safety AboveAll Culture and supports all related initiatives Managementresponsibilities include, but are not limited to: hiring,terminations, coaching, training, recognition and rewards,performance evaluation and management, discipline, addressingemployee concerns and staff productivity Plans, organizes, staffs,directs and controls specific day-to-day operations Responsible forassigning and managing employees to ensure the safe and efficientsortation of packages through the facility, minimizing operationalcost and maximizing operational quality, including the movement,tracking and administration of trailers (in conjunction with thelinehaul department as applicable) Analyzes operational performancethrough direct observation, interpretation of reports andcollaboration with others. Determines opportunities for improvementof key metrics and executes action plans to achieve results Leadsdaily employee and/or planning meetings to ensure workforcecommunication and understanding of operational updates and dailygoals; Includes communication and public speaking to small andlarge audiences on a regular basis Participates in the developmentof and responsible for administering company employee relationsstrategies, including maintaining the confidentiality of suchmaterial and matters Participates in the development of andresponsible for administering company safety strategies andprograms Investigates, resolves and/or escalates customer serviceissues, as appropriate Responsible for training new employeesregarding job duties and performance expectations and ensuringcompliance with FXG policies, procedures and other trainingrequirements, including but not limited to training related toquality assurance, SWAK, hazardous materials, Video Event DataRecorder (VEDR) coaching, and dock safety Mentors and developscritical skill sets for new and/or less-experienced OperationsSupervisors Adapts quickly to change to meet dynamic businessneeds; Displays flexibility and appropriate sense of urgency, whileleading and engaging employees in a positive and professionalmanner Peforms other duties as assigned Minimum Education Highschool diploma or GED required; Bachelor’s degree preferred.

Minimum Experience Six (6) months experience required in thefollowing areas: package handler at FedEx, fast-paced environment(retail, hospitality, fulfillment center, warehouse, dock, or stockroom/stock functions), military experience with honorable dischargeor supervisory experience. In lieu of experience, certificationprogram or Associate’s Degree in related area or 2 years of collegecourses towards a degree Bachelor’s Degree (preferred). KnowledgeSkills and Abilities Ability to inspire a shared vision and empowerand motivate a team Demonstrated ability to build professionalrapport, effectively lead a team and positively influence diversegroups Proven ability to apply sound business judgment to establishand accomplish goals Verbal and written communication skillsnecessary to communicate with various audience levels and groupsizes Ability to effectively provide employees instruction onprocess and practice Ability to read, interpret and drawconclusions from numerical data and written information Softwareskills, including use of Microsoft Office software and web-basedapplications Ability to maintain a working knowledge of relevanttechnology-based projects, including various devices and computer-based applications Ability to mentor, coach and act as a knowledgeresource to other employees. Job Conditions May need to lift andcarry up to 50 pounds May work in hot or cold temperatures May workin an environment with loud noise and fumes Minimal travel required

Preferred Qualifications:

Pay Transparency:

This compensationlisted reflects the pay range or rate of pay reasonably expectedfor this posted position at the posted location or locations. Ifthis opportunity includes multiple job levels, the pay informationrepresents the minimum and maximum range for all levels in that jobfamily. Actual pay is determined by several job-related factorspermitted by law and relevant to the position, including, but notlimited to, experience relative to the job, tenure, market level,pay at the location for this job, performance, schedule, and workassignment.

Pay:

U.S.

Pay Range:

$23.50 – $48.74 per hour

Additional Details:

Federal Express Corporation is an EqualOpportunity Employer including, Vets/Disability. Reasonableaccommodations are available for qualified individuals withdisabilities throughout the application process. Applicants whorequire reasonable accommodations in the application or hiringprocess should contact recruitmentsupport@fedex.com . Applicantshave rights under

Federal Employment Laws:

Know Your Rights PayTransparency Family and Medical Leave Act (FMLA)

Employee PolygraphProtection Act E-Verify Program Participant:

Federal ExpressCorporation participates in the Department of Homeland SecurityU.S. Citizenship and Immigration Services’ E-Verify program (ForU.S. applicants and employees only). Please click below to learnmore about the E-Verify program: E-Verify Notice ( bilingual )Right to Work Notice ( English ) / ( Spanish )