Director of Operations Position Available In Guilford, North Carolina

Director of Operations 4.1 4.1 out of 5 stars

Greensboro, NC Position Overview:

We are seeking a dynamic and mission-driven Director of Operations to lead and scale the operational backbone of a future-forward, mobile healthcare non-profit. This individual will play a pivotal role in building and evolving the infrastructure needed to deliver high-impact, community-based care to underserved populations through innovative, mobile health solutions. This is not a traditional operations role, it requires a builder’s mindset , a deep commitment to health equity, and the agility to thrive in an evolving environment. The ideal candidate is entrepreneurial, systems-oriented, and energized by turning vision into action, particularly in fast-moving, resource-conscious settings.

Key Responsibilities:

Operations :

(50%) Serve as the primary point of contact for member inquiries and onboarding Maintain the membership database (CRM), tracking new members, renewals, dues Produce monthly reports on membership metrics, i.e. engagement, renewals Continuously improve workflows for dues, onboarding, and renewals. Assist with preparation for board and committee meetings. Assist the Executive Director with scheduling and meeting coordination. Marketing & Communications (50%) Execute brand communication strategies to build the association’s brand, grow membership, and strengthen member engagement. Manage the association’s digital presence, including website, social media, and email marketing. Build targeted marketing campaigns to drive membership acquisition and retention.

Create and distribute content:

social posts, newsletters, announcements, and event promotions, in alignment with the association’s voice. Manage relationships with partners, vendors, speakers, and sponsors. Qualifications for this role 3+ years of experience in nonprofit membership, communications, or marketing roles. Professional proficiency with MS Office products (Word, Excel, Outlook) Professional proficiency with online research (Google) Professional proficiency with creative tools (Canva or Adobe Illustrator) Experience with CRM databases (HubSpot and/or GlueUp preferred) Demonstrated written and verbal communication skills (you can write a professional marketing email and are excellent teaching new ideas to internal or external teammates)

Style :

A communication style that is people focused

General :

Highly organized, self-motivated, and comfortable in a fast-paced environment.

Requirements:

Embrace Mission Mobile Medical culture & our SERVICE values. Strive to be a Servant Leader. Provide world-class service to internal & external stakeholders. Exhibit an unwavering commitment to the safety and well-being of our staff, clients, and their customers, immediately addressing unsafe conditions. Our Core Values Speed Exceptional Effort Results Value all people Integrity Creativity Entertain Always and do it all Every day ! Work Environment Office environment. Salary & Benefits 80 PTO hours available after first 60 days of service. Medical insurance

• 100% employer contribution, participating plans. $10K Life insurance
• 100% employer contribution. Dental/Vision
• employee contribution. 401K
• 120 days eligibility is fully vested with up to a 4% match.

Weekly payday, every Friday. Quarterly Profit sharing, Open Book Management organization. About Mission Mobile Medical Mission Mobile Medical is a forward-thinking and fast-paced company redefining the mobile medical market. At Mission Mobile we intentionally value people, we believe in people, and we unconditionally love people. We do not just say we are different; we are different. If you want to join a high-performance team and do important work serving the world in the healthcare industry in a unique way, Mission Mobile Medical is the team for you. Mission Mobile Medical is committed to creating and maintaining a workplace where all employees can participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in who we are, why we’re here, what we do, and of course, how we do it.