Parts & Shop Operations Manager Position Available In Halifax, North Carolina

Parts & Shop Operations Manager Buddy Isles Tire & Automotive 231 US Highway 158 E, Littleton, NC 27850

Job Overview:

The Parts and Shop Operations Manager plays a key role in ensuring the smooth and efficient operation of the service shop. This individual will manage the parts inventory, work with vendors, and ensure the proper functioning of the shop’s tools, equipment, and overall organization. This position requires strong leadership, attention to detail, and the ability to handle multiple tasks simultaneously while ensuring the shop maintains a high level of efficiency and quality.

Key Responsibilities:

Leadership and Staff Management:

Serve as the point of contact between shop technicians and the front office. Lead, manage, and supervise shop technicians, ensuring proper workflow and communication. Assist the parts store when short-handed, ensuring availability and timely processing of orders.

Parts Management:

Source and order parts for repair orders. Input all parts into the point of sale system once received. Organize and display received parts on the counter for technicians, ensuring all necessary documentation is included. Handle returns and ensure removed items are properly returned to vendors. Collect cores from technicians and coordinate returns to vendors. Verify accurate pricing, including tax and shipping fees, for parts entered into the system upon arrival. Pickup parts from vendors, when needed. Conduct follow-ups on ordered parts, updating RO labels.

Inventory Management:

Conduct monthly inventory counts and evaluate sale pricing. Organize and maintain an efficient parts storage system, including new and used tires, BG products, and overflow items. Oversee the organization of specialty tools and equipment, ensuring proper sign-out/in sheets are used and equipment is well-maintained.

Specialty Tools and Equipment Oversight:

Manage the specialty tool room and ensure proper usage of equipment (e.g., BG, Snap-on, Autel, etc). Enforce usage policies and ensure equipment cleanliness through regular spot checks. Maintain equipment sign-out logs and monitor for proper care. Handle inquiries related to programming tools and technical issues.

Ground/Facility Maintenance:

Oversee all maintenance of shop facilities and equipment, including but not limited to lifts, AC/heat systems, and paint booths.

Technician Training:

Build and manage training plans for technicians, ensuring continuous skill development.

Financial and Vendor Management:

Negotiate prices with vendors for individual part needs and year-end partnership discounts. Ensure tax exemptions are supplied to vendors to waive fees, where applicable. Obtain credit applications and work alongside admin assistant for completion Create and maintain a credit application spreadsheet to monitor vendor accounts. Provide purchase receipts to the admin assistant daily. Set up new accounts with vendors and oversee vendor interactions during order placement.

Requirements:

Proven experience in parts management, automotive service, or a related field. Strong leadership and management skills, with the ability to oversee technicians and operations. Exceptional organizational and multitasking abilities. Proficient in using point-of-sale systems, inventory management tools, and related software. Strong communication skills, both verbal and written. Experience in financial management, including vendor negotiations and purchasing. Knowledge of shop maintenance and specialty equipment usage. Ability to enforce and manage safety and operational standards in the shop.

Preferred Qualifications:

Bachelor’s degree or equivalent experience in a related field. Experience with BG products or similar industry-specific tools. Any relevant certifications or specific industry experience.

About Buddy Isles Tire & Automotive:

Automotive Excellence Since 1973! Family-Oriented—State-of-the-Art Facility In 1973, Buddy Isles Sr. started Buddy’s Speed World on Main Street. He took a few years off to serve our country in the Army 82nd Airborne. With the support of the community and a $3000 loan from BB&T, he grew his business. When he returned in 1974, he leased a larger shop space just outside of Littleton on 158E and named it Buddy Isles Automotive. In 1982, he built a new shop with one bay behind his home on Main Street. Between 1982 and 1998, he sold and moved his home off Main Street to make room for 9 more bays at that location. He added a bay every couple of years. His two daughters and his son worked over the years in and around the shop, but it was his son, Buddy Jr, that decided to make it a career! Buddy Jr. began apprenticing under Buddy Sr. when he was 12. Although he knew from very early on that he wanted to follow his father’s footsteps within the automotive industry, Jr. decided to embark on a once in a lifetime opportunity with NASCAR during 2015. He soon returned home realizing the family business was where he belonged. In December of 2017, Buddy Jr stepped up to take over the family business and expanded it from a 10 bay shop to a 55,000 sq foot facility. The current location, now known as Buddy Isles Tire & Automotive, is a Full Service Mechanic, Restoration, Towing, Tire and Body Shop serviced by a team of 18. Buddy Sr. stated it best when he said: “I love cars. Fast cars. I learned how to work on cars from my daddy. He was a good farmer and a good mechanic. When my daddy got sick and couldn’t farm anymore, I knew I needed to start working on cars to make money. I was 13. The first car I started working on was a 48 Packer. I bought it, cleaned it up and rebuilt the motor. I knew that one day I wanted to have my own shop that could do it all- Customize Vehicles, Restore, Paint, do Body Work, Detail, Build Race Cars, do Mechanic Work, Tow… everything. That’s what I did from day one, I created a business that could do it all and that’s what we are doing now. I’m proud that Buddy Jr. will continue to run our one-stop-shop for all Car Service needs. Cars are my passion. Being a Mechanic is not just a job. For us, it’s life-24/7! I love working on cars and I think I instilled the same value in my son. We’re just following our passion.” So I guess you can say that working on cars is just something that has been passed down from generation to generation. My dad learned from his dad and I learned from my dad.