Director of Crew Resources Position Available In Mecklenburg, North Carolina

Director of Crew Resources

Job Description:

About the

Opportunity:

Our client, a leading regional airline and wholly owned subsidiary of a major carrier, is seeking a dynamic Director of Crew Resources. This role offers unparalleled avenues for growth and professional development within a team that values teamwork, diversity, and inclusivity. By joining this forward-thinking organization, youll play a critical role in ensuring the safety, reliability, and operational efficiency of crew scheduling, ultimately contributing to a safe and respectful work environment that prioritizes the well-being of over 4,000 employees.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversees the daily scheduling requirements of all crew members and responsible for maintaining compliance with applicable FAA regulations, Collective Bargaining Agreements, flight crew qualifications, and Company policies and standards established
Establishes strategic goals and direction for the Crew Scheduling team
Identify and anticipate operational disruptions and solve them in a proactive manner. Monitor developing situations and communicate constraints to appropriate workgroups and escalate when needed
Partner with Director of Integrated Operations Center (IOC) during irregular operations (IROPS) to develop recovery plan to mitigate further schedule impact and coordinate with all necessary departments, including third party vendors
Establish monthly staffing grids to ensure adequate crew staffing
Liaison with the FAA to remain compliant with FARs and processes, including crew member’s observations
Establish and maintain strong and effective working relationships with ALPA and AFA union leadership to discuss requested improvements, concerns or gain clarity on agreements to provide long-term solutions to problems
Participates as a Company designee of the

ALPA / AFA

Grievance Review Committee
Assist with contract negotiations and provide analysis of proposed contractual changes.
Drives improvements in the daily operations with working relationships through cross-functional problem solving and collaboration with Flight Operations, Inflight, training and all other operational departments
Directs the development and revision of the Crew Scheduling Policies and Procedures Manuals
Ensures that all hotel rooms are confirmed on a monthly basis, including any anticipated additional rooms blocks
Provide direction for development and continuous improvement of systems, programs and applications used by the Crew Scheduling team
Coaches and provides leadership, direction, motivation, and supervision of direct reports
Appraises performance, provides performance feedback, takes corrective actions, and oversees training and development of staff
Promotes quality customer service with all crew members.
Responsible for the quality of the Scheduling/Reporting System and to assess the impact of changes made to the controls in Scheduling/Reporting System
Authority to establish and modify policies, procedures, instructions, and information for the Scheduling/Reporting System
Collaborates with other departments and Crew Pay to continue to develop and improve procedures in crew tracking system regarding pay
Responsible for the Companys Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
Performs other duties as assigned

Delegation:

In absence, responsibilities delegated to Director of Integrated Operations Center (IOC).

Authorities:

None

Supervisory Responsibility:

This is a supervisory position

Required Education and Experience:

High school diploma or equivalent
Previous experience in crew planning or scheduling is required along with having previous experience in managing a crew scheduling or related department
Must have excellent oral and written communication skills
Experience in Crew Tracking System and Microsoft Office software
Ability to speak/read/write in English
If hired, must be able to demonstrate that you are authorized to work in the US

Preferred Qualifications:

Bachelor’s degree preferred
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Job Info
Location
Charlotte, North Carolina, United States
Type
Permanent
Company Details
Total Aviation Staffing
11210 Disco
San Antonio, Texas 78216 USA
totalaviationstaffing/
162 Open Jobs Available Total Aviation Staffing
Total Aviation Staffing is a specialist aviation staffing organization, providing employment opportunities for highly motivated professionals within world-class aviation organizations. We work with partners across the nation to help increase the qual…